ホテル ゾンネンベルク (Hotel Sonnenberg)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This is a lovely hotel. Amazing views of Lake Lucerne and the Alps. Outstanding servicce.

Great location with views of the area and walking distance to Lucerne. The balcony was a pleasant surprise. Room size and bathroom were good size. Only downside was the restaurant was closed on Monday during our stay which forced us off the property to find our meals.

It was an impressive hotel with spectacular views.

Clean, comfortable, decent breakfast.

Staff were really helpful, happy and friendly. Good sized room and amazing views.

A bit of commute to the property if you on your feet but the views are worth it. Room was clean, views from balcony were amazing, breakfast was a top notch! Staff was very friendly and left me the option for self check in. Our best stay in Lucern!

Beautiful location, excellent food and a friendly helpful staff.

We had a one-night stay at Hotel Sonnenberg. It is located about 15 min (or 8-10km) drive from Lucern. Very convenient for those who have a car. Parking is provided and complimentary. The room and bathroom are in ok size. Quite basic and may need some upgrading; but clean. The view from the balcony of the room is gorgeous. Very open and can see the mountains and beautiful scenery. There is a Michelin 1 star restaurant at the hotel. We had dinner there and enjoyed every single course of our 5-course dinner. Service is impeccable. Dinner is definitely the highlight of our hotel stay. An entirely pleasant surprise for us. Now comes the "Negatives" -- there is no elevator at the hotel. We had to drag our luggages up two flights of stairs. What is more, there are no one working at 3ish pm when we checked in. We got our room key from a lock box. However, there was no one there to help us at all with the luggages or answer questions we had. There were a few people around, but no one offered to help us with the luggages at all. I sent email to them earlier. They were neither not replied or took them a long time to reply. Customer service definitely has to be improved.

Amazing place with an wonderful view of the city ! Friendly staff ! I will be back !

Up a hill. Need a car. Excellent staff and breakfast. Room small.