トリトーネ トップ ハウス (Tritone Top House)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Well kept and clean accommodation. Close to tourist spots and shops. Staff said we can leave the luggages before check in but no one was around when we were dropping them off.

We booked this property and they messaged the same week confirming details, but when we arrived they didn’t have our reservation and had overbooked. We were left in Rome to figure out a new location which was very difficult.

The location is great but getting to this property after checkout closes is difficult. They ask you to collect the key from one location and then go to another which is hard when you have luggage that your wheeling around. The cleaning lady tried to come in before we checked out which was annoying. There is a small lift that takes you up to the room which is great. The property needs to be renovated. Its not what it looks like in the pictures. The kitchen was not well equipped so if you’re staying a while you’ll struggle.

BEEARE! RUN! First of all, when I booked this hotel, the pictures showed beautifully renovated rooms with calm colors, they looked new and clean. This WAS NOT what my room was. I booked my stay given the address and photos on the webpage. When I received my “get ready to check in” I notice there was a different address for check-in. I went to that address and realized that this hotel has two sites. One site has bigger rooms for multiple people in each room. I got put in a guest house a 10 minute walk away. To say the least, I was annoyed. I had no idea that where they put solo travelers at a different location, so far away. When I got to my room at 3 o’clock, after walking up four flights of stairs, I was APPALLED at what I saw. The room was the size of a closet. Not a big deal I am one person. There was nowhere for me to put my luggage, the sink had broken tiles all over it, there was one plug in the entire room, there were ants crawling on my bed and all over the bathroom floor. It was the worst room I’ve ever seen, and I had paid for it!! I went downstairs with the photos of the rooms on their website and asked why my room did not look like that. She said that the website is the “Main” location and that the website does not let them put two addresses. This was a baiting switch situation. The website has pictures of beautiful renovated rooms and there was not one picture of the room like the one I was given. I CANNOT stress enough- I DO NOT RECOMMEND THIS HOTEL!

Great location walked to everything!

Very convenient location and friendly staff! Very clean

The entrance is a dark long kind of tunnel with an old motorcycle on the side, and you have to go up a lot of stairs so it was painful to take our luggage + strollers in and out but the place was perfect for my family, very clean, spacious and nice.

Very close to monuments, restaurant and shopping

This property was not the one I booked as was put into a sister location. I was very disappointed about that but the room was fine.

Once you got into the building which was a separate building from the hotel, it was quaint and clean. It reminded me of the TV Melrose Place.