ロイヤルカサガネーシャ (Royal Casa Ganesha)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Beautiful place to stay. Staff are great. Good breakfast options. Restaurant at the property is quite good. Overall had a lovely experience and would go there again.

Not the best way to start a trip. Our reservation was for 4days paying an extra night due to the fact that we were arriving at 2am so wanted the convenience of having the room ready upon arrival. We arrived at 2am to check-in into a property that was definitely not what was advertised online/Expedia. First off, the entry way alone was sketchy, that our driver (local) asked if we felt safe staying there as the place looked uncomfortable from outside. Being that we were tired from a 15hr flight, we chose to just check-in. When we got to our room, this was nothing like what was advertised or what we chose online. The cement was cracking at the door, that the employee closed the door the cement fell (huge chunk). The bathroom was small, no bar soap available, had to ask for towels, hand soap wasn’t replenished (looked about 3 months old). It was a horrendous experience but being that we got there so late, 2am we just wanted to shower and go to bed. We checked-in at 2am and left by 10am the same morning. Breakfast food was okay. We spoke with Kiki expressing our concerns and what was showed online. I asked if it was possible to just get a refund of the next two days being that we planned to check-out same day due to not feeling safe or comfortable. She said no as its against their policy. We booked this property through Expedia and tried getting a refund as we literally were on the property for 6hrs not the original 4days as planned. This was denied!

This hotel is located in the middle of rice field. The staff are polite, swim pool are beautiful and clean, Really peaceful. Breakfast is tasty. Download an app Grab can take you to the best restaurant Bebek Tebasari within 15 min driving distance. A dream break!

Beautiful views, spacious rooms and the staff could not have been better. It was a great find at a very reasonable price. We booked for one night and ended up staying for three. I'd certainly recommend this place, especially if you are not interested in being in the middle of the city.

Staff was extremely friendly and very helpful with whatever we needed. A little too far to walk to local restaurants but grab (taxi) rides are cheap.

Stay was very pleasant. Loved the resort. It's very peaceful. Rooms are amazing. Hand shower for toilet and bath area could have been more better. Rest everything was amazing. Very good hospitality.

Great location friendly staff. Woukd have been great is rice fields werent being burned during our stay. Lots of smoke coming into rooms which effevted our allergies pretty bad.

A little bit out of Ubud center but overall it’s was a wonderful stay, it was over our expectations . The staff do whatever they can to make your stay perfect. Infinite pool is very beautiful and extremely clean, food was very good and the restaurant was impeccable. Rooms is big,clean , air conditioning works perfectly and bed was comfortable. One of the best hotel I got in Bali. Thumbs up to the staff they work hard to make your stay enjoyable.

The hotel really did go above and beyond during our stay. It was my birthday on the first day of our arrival and the hotel really made it a special day they arranged a birthday cake and a happy birthday message in flowers on the bed. The staff were lovely although some could speak little English but we managed regardless. The hotel was quite beautiful with a great pool area and the room was big and beautiful as well. It's a little older but the gardens are stunning. The location makes it hard to get around it's about 10 mins out of town so lots of taxis in and out. The breakfast menu needs work as portions we're small and it wasn't the best. But room service was good and prices were decent. Secret tip- if you wake up before sunrise head to the roof for an absolutely wonderful view

The staff at this hotel are amazing, they could not do enough for us. It's a good location as it's is outside of Ubud making it lovely and peaceful. There is a free shuttle bus that takes you into Ubud & picks up 3 times a day. We had breakfast and it was lovely and not expensive.