カーサ ベレス ホテル (Casa Veles Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Friendly staffs. Affordable price for a well maintained and clean room.

Casa Veles offers nice, clean, comfortable accommodations at a reasonable price. The staff was professional and friendly. The free breakfast was nice, the restaurant offers a nice selection from their. menu. It is not a fancy place, but the accommodations are very nice. Excellent value.

I checked out of the hotel early. They were working on the room above me and it was extremely noisy. Other than that the hotel was great.

Generally ok for transient use but found it a bit pricey given the condition of the hotel. It’s also strange to find out that the deluxe room for twin beds is more expensive than 1 queen bed which is unusual practice in hotels. There was a little cockroach on the bed when I woke up in the miffed of the night. Food in their restaurant is pleasant.

Room was in very good condition. Very good air conditioning. Restaurant was good.

American style food was limited but ok at restaurant. Staff mostly friendly. Had issue with front desk refusing Orbitz reservation, but had tto be asswipe and they called upper management and all ok.

Quiet, clean, great dining, friendly staff

The staff are friendly especially the owner of the hotel.

clean and well maintained.

Booked at Hotels.com because it says that there is an available room, once paid thru the website, a personnel called me and said that there have been a mistake and there are no rooms available on our booking date, the personnel ask if I could cancel the booking, but when I click cancel, I can only refund half of the amount I paid, the personnel said that they will contact Hotels.com or if we want they will move us to a different hotel. They called again and said that Hotels.com can only refund half so our only option is to accept the refund (which is not our fault from the start) or move to a different hotel, they said that they have found a hotel near them and they could arrange the booking, we agreed. When our guests have arrived at the hotel, they were given a receipt for the hotel accom. only to found out that the hotel room they moved our guest is only half of the price we have paid Casa Veles.