コレクション O レギャン ニア パンタイ クタ フォーマリー プレミアム レギャン (Collection O Legian Near Pantai Kuta Formerly Premium Legian)

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Was told i could t stay here due to management change. He said there was no tv, no wifi, no ac.

Worst property i have booked we walked out. Pubic hair on the dirty bed

Arrived to find the hotel lift not working. When I asked abou wifi they said not working. I asked to talk to a manager and was told there was none . Very poor staff attitude. The building should have been condemned full of black mould . Oyo is a bad brand they take very poor condition hotels and rent them . Should be called oh no never stay at any of their hotels

Had no water for a full day, no aircon for 48hrs, then no internet for 8 days. Room wasn't cleaned for 6 days straight. Drains in shower blocked, no toilet paper supplied for 5 days. No response from hotel on refund to allow moving to a new hotel. Went past hotel 3 times, its not called Premium O collection, it's just the OYO. Smelt like cigarettes. No lift, walked several flights of stairs in the dark.

No hot water, lift didn't work, room old and dim, sheets and towels thin and worn, pillows misshapen. Wifi did not appear to work as network didn't appear on device, but to be fair I did not bother asking the staff because I was resigned to the state of affairs by then. I know it was a cheap room but even so it should have been better. On the positive side, the staff were polite and as helpful as they could be.