ヒーローズ ホテル (Heroes Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Yes

The hotel itself was ok however our experience makes us question the integrity of the establishment. To our surprise, the lady at the desk informed us there would be cash only deposit and an additional cash only service charge. Interesting as I don't see that on their website terms and condition. When paying this fee upon checkout she added another 100 pesos to the service charge so I had to correct her. She also forgot to give me change and I had to ask her for it. The change received was also incorrect as she gave me much less back, so I had to correct her. Another thing to note is that the hotel was not a 9 minutes drive for us from the airport. It was closer to 20 minutes, despite there being no traffic. It seems the 9 minutes must only apply when toll roads are taken and no traffic is encountered. The description also says the nearest mall is a 5 minutes drive away, but when we asked at the counter how far the nearest mall is they said 10 minutes. Overall it's a clean place to stay but these situations encountered makes me hesitant to recommend to others as we question the integrity of this establishment.

The food was lovely - bit heavy on the truffle oil. Jeffrey, our waiter, was very friendly and attentive. The rooftop garden was amazing and drinks were tasty.

Very clean hotel with super helpful staff. The neighborhood is not great but we just used the grab app to book rides whereever we wanted and never waited more than 5 minutes. If you just need a clean place to stay with good air conditioning and wifi this is a great deal for us travelers. The staff were super helpful, kind, and accommodating.

Friendly staff and clean rooms, everything worked as it should be, and yes would stay here again…

The hotel staffs are good communicators to resolve issues and give me good advice that I should arrive airport early because it takes long time to pass immigration and customs. They’re right.

Great little place. Good restaurant and super friendly staff.

The staff was amazing and accomodating. Very friendly and inviting and very helpful. Breakfast was decent, although thebbar upstairs was closed during our stay. Be mindful if youre traveling for medical, expedia says its only 5 minutes away but it actually takes about 30 minutes to 1 hour during traffic. Room was clean and comfy.

Hotel is located about 30 mins from airport and about 300-400 peso trip on Grab. Nice quick check in process and rooms were small but comfortable. Nice rooftop patio with food and drinks. 7/11 convenience store located downstairs to grab anything you need. Would stay here again considering it was less than CAD$50 for the night for comfort.

It gives us a glimpse of phil history