ザ・ひらまつ ホテルズ & リゾーツ 仙石原 (The Hiramatsu Hotels & Resorts Sengokuhara)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Incredible destination hotel. Small and intimate. Incredible culinary experience.

Everything Excellent

Everything about this place is incredible and fabulous- Michelin restaurant, outdoor Onsen, room amenities and professionally trained staff who are world class

A very special high end experience. Staff is over the top kind. Dinner and breakfast were Michelin Star quality. A luxury experience that exceeded our Four Seasons stays. And that says a lot

As a repeat guest I was generally satisfied. Not blown away, but satisfied. The unexpected : lI had to call housekeeping twice to change the ground sheet on one of the beds, first time because my daughter identified mould, the second time to change it because of holes. Why would a sheet with holes get missed ? The dinner was to expectations but the breakfast was very sub-par. What annoyed me the most was the 2 pieces of French toast, not only were they too soft and guey in texture, but there was too much cooking butter on the plate. A ver sickly presentation.

所有嘢都滿分，所有員工服務都好好，住宿所包嘅早餐同晚都很美味，可以預約的私人溫泉很乾淨和寬敞，房間可以睇到富士山，100分的旅程！

This is a great hotel. It’s a lifetime experience. The staff was amazing. This hotel is THE definition for luxury and experience. Food was delicious , amenities like the hotspring tub in the bathroom, private hot spring areas,wide selection of alcohol/non alcoholic complimentary drinks in the room…. I can go on and on about the facilities available here . The staff will make you feel a king with their service and make sure you get their shiatsu massage. We stayed at many hotels in several countries but this is on of the best . Every penny spent is worth. Hoping to visit this place again in the future

This property is absolutely superb from A to Z. We stayed for 4 nights in 2 separate rooms and everything was just perfect. The most outstanding service awaited us there. Staff were punctual, polite, impeccably dressed, with great attention to detail. Meals were excellent, portions were just right. Onsen bath in a very classy bath area. A flawless stay from our personal viewpoint.

Amazing experience from all aspects, food, views, rooms, and great location. Staff are so polite and helpful. Nothing is a problem!. Loved the hot springs inside the room.

Superb location and decoration, like walking thorough an art gallery (Like an annex of the Pola Museum, to go see too). The rooms are exquisite, with adjoining hot bath room with a beautiful view. And the restaurant, well, one of the most spectacular of Japan, to say the least...