ホリデイ イン エクスプレス エディンバラ シティ ウエスト IHG ホテル (Holiday Inn Express Edinburgh City West by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Some staff were rude and unhelpful, including a member of the housekeeping staff who tried to rush us out of our room and hour before check out and a receptionist who was very condescending when I went down to request a new hairdryer as the one in our room was broken (and 2 years overdue a PAT certificate). Dirt, fluff and rubbish under the bed. Breakfast was decent and the lady who greeted us at breakfast was lovely. Hotels.com and the hotel need to make pay at the property clearer as it automatically charged my card which wasn't the one I wanted to use and then staff were very unhelpful explaining this until my partner came to reception with me. For nearly £300 a night I would expect to be treated as less of an inconvenience.

A decent hotel but not lying special. Good to have 24hr bar service and restaurant/lounge. Small rooms and not a convenient location

very clean and nice

My family ordered Pizza , steak and ale pie and a curry and you could tell it was cheap stuff from some local supermarket, yet charged high price. Room was very basic for the price . Bar open 24 hrs which was nice and staff were excellent. Simon on the desk was very helpfull and professional .

Lovely room, great staff, nice food. The hotel is well served by public transport. Recommended.

Great quality rooms, nice breakfast, great location

Very helpful staff and a decent location.

Good stay, good breakfast.

All good

clean room and good breakfast