ホテルグレイスリー大阪なんば (Hotel Gracery Osaka Namba)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very clean and easy to access to main sights

Clean and in a convenient location to walk around.. The only issues my group had were the elevators were small and had to always wait. Also, dryers didn't work as great as expected. Besides that, it was one of the better hotels that we've tried in Osaka and we would recommend to stay again in the future..

The room was very clean and pyjamas were provided.

Staff was kind and helpful

Great location to local sites and subway. Amenities are very useful and appreciated that the toilet is separated from the shower. Room is small and storage options are minimum, but definitely workable. Staff is super friendly!

Love the bathroom. Was spacious. Our room was clean and comfortable.

I stayed at two other hotels on my trip prior to this hotel. It was clean and safe, but I feel like the location wasnt worth staying here. They also didnt have amenities like both of my other hotels had, and they were less expensive. The fabric and room refresher was so watered down, it made no difference when sprayed. Other hotels had beautifully smelling sprays to refresh clothing and the room. There was a chair area, like a mini sofa, but it was ao uncomfortable and eliminated the opportunity for them to have a desk where I could work. Instead, you had to sit at a 12" diameter night stand which barely fit my computer. The shower was probably okay for most, but the location of the temp control knows we're almost on the ground. Not convenient. They charge for early check in, which happens a lot, but if a room is ready and you are within an hour, why not just get someone into the room sooner. It's the little things this hotel fails on, at least compared to other Japanese hotels I stayed at.

Staff provided zero assistance re room issues No indication that one person of a couple has no exit from the bed( up against the wall) No understanding of need for some extra water for cpap machine. One extra hour post check out is chargable. All AC instructions in japanese, no english

Perfect spot to nest and get anywhere in Osaka fast and quick the staff were amazing and kind and helped us out a lot 10/10 will be staying again next year

The hotel’s location was excellent. Very clean but really lacking in the freebies - toileteries provided ( tooth brush and moisturizing lotion nothing else).