北の庭 THE KURETAKESO (Kitanoniwa The Kuretakeso)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very close to hamamatsu station with many restaurants and shops within walking distance. The room was clean and spacious.

Hotel is very near to the JR starion and bus terminal, makes for easy access. Hotel staff are very helpful and friendly

Perfect location very close to the station. Easy parking. Centrally located. Very friendly staff. The complementary happy hour was a added bonus. Would highly recommend this hotel.

大浴場とサウナがよかったです。

We really liked this hotel. Our stay was pleasant.

A basic Japanese business hotel located in the heart of Hamamatsu. The staff is friendly and the rooms quiet. I would stay here again.

Very unfriendly staff that were rude to guests. Telling lies during a typhoon, and putting guests safety in jeopardy. Some of the worst hospitality I have ever seen in Japan. Would not stay here or at any of the group’s properties ever again.

Hotel staff were absolutely horrible. During the middle of the giant typhoon that came through during our stay, they were telling foreign visitors to go outside and that the typhoon had passed. Meanwhile, the news had “life threatening” level warnings out, and when questioned about what they are thinking, and if they would take responsibility for injuries or death, they said, “it’s ok, we have insurance”. Absolutely disgusting staff, and not a single care for the people staying there. AVOID AT ALL COSTS.

It’s a motel style hotel. Rooms were not ready when they said. You were given keys to a room that still hadn’t been cleaned.

We were in Hamamatsu for Rugby World Cup.