Princess Family Club Riviera - All Inclusive

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We spent the week here and had a good time. Staff was great and very attentive thing. Rooms where clean. The food at the family buffet was hit or miss buts its typically very quiet. Loved the ice cream shop and the family club areas We never used the drop off kids club service One thing that I wish I knew going in as how the dinner reservation system worked being 72 hours open in advance the first 3 days you probably wont be able to book a restaurant just take that in mind when pre-booking any excursion. One improvement to the family club room I would make is to add something to make grip on the bottom of the family club rooms.

The staff was friendly and welcoming, we didn't like the fact that we couldn't enjoy the beach because of sea weeds and how awful it smelled. We also didn't like the fact that there were wild animals roaming the pool side area. Entertainment at nights was too short and the food at the buffet was same every day. Our son enjoyed the kids club.Overall not bad but not either.

Worst resort I’ve been too thus far. From the cleanliness, to the staff and the food. Couldn’t even get into one restaurant, reservations were booked since checking in which was pretty dumb to begin with since you needed a room number to make a reservation. Would never recommend this resort to anybody EVER! Waste of $2000 + to eat the same three buffets 5 days straight! Oh and let’s not forget no beach due to the seaweeds and that smell was unbearable! Felt bad for those who had rooms next to the beach! SMH

I lost a bracelet and hotel was going to charge me $80. Thankfully they gave me a courtesy this time. Made everything right. Great staff!

Great for families.

It was a very nice place to go and family friendly!

This is a beautiful resort. Lots of picturesque spots. Staff is friendly and helpful. Remodeled rooms are beautiful, but the swim-out rooms are the way to go! Most of the restaurants don't have signage, so you have to ask where restaurants are. The food at the restaurants is okay, but they're always full! Buffet-very nice. Ice cream shop is a plus! There's an app for everything, but the Wifi is spotty and only works about 50% of the time with you keep having to log in. There was supposed to be hamburger and taco carts near pools, but couldn't find them anywhere. Only food near pool is at the Snack Shack (limited menu, and have to go inside to order) or at the Food Cart near the Family Club pool (even more limited menu with mini hamburgers, hot dogs, chicken nuggets, and fries). So no food pool-side really. Waiters come around asking if you want drinks. But that rarely happens, as we were told there's about 1 per pool! It's easier if you go get drinks yourself. Such a large resort, that they offer a shuttle all the way down to the beach. It comes every 10 min. Beach has lots of seaweed in July...unswimmable most days. That have a Waterpark with lots of waterslides. Those are great with the kiddie pool area right nearby. Definitely a plus! Grounds at the resort are well maintained. They have professional photographers around. You can take unlimited pictures around the resort and then buy whatever pics you want at the gift shop. This is a must! Coffee shop is good to good too!

Great stay

Staff is always friendly with everybody, the new renovations are amazing.

While staying at princess family club, I noticed that they don't really stock the rooms very well. We were missing a bunch of body gels and did not have enough towels for our family. It felt like we had to constantly call them to ask them for things and at one point I just stopped calling. Also, our room didn't have any drawers or hooks or anything that we could put our clothes on. The lack of areas to put our stuff and to sit down was pretty disappointing. We were basically living out of the luggage for the whole week. We paid extra for the swim walkout but in my opinion it wasn't really worth it as the family club walkout didn't lead to any of the main pools. There were other walkouts that did lead to the main pools that would have been nice for the kids. Overall, my experience was just okay, but I don't think I would book with princess family club again. I would try for another resort for a better experience with my family.