ヒルトン東京お台場 (Hilton Tokyo Odaiba)

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The place was great very clean and staff was very helpful

Clean room. Attentive staff. A good variety for breakfast.

Staff was very polite and helpful Property was clean but It looks property needs renovation

This hotel will always be on the top of my list. I loved it! Everything was perfect!

Very Clean and well maintained. Located close to train station.

I was very surprised at the quality of the property. It is in major need of a renovation. Pretty much all the doors on our floor (11th) were very dirty as well as the base boards. The carpets in the hallway were extremely worn down. Our room also showed significant signs of wear and tear. The staff was very friendly and the breakfast was very good and the view was spectacular

Under renovation. Limited access to any on site food or drink. Most areas were closed off. It was a maze. The elevator stopped at the second floor every time going up and down. There was a cover that prevented guests from selecting the second floor, yet it stopped every time regardless. This info was not made available to guests until after check in. The one evening we did try the "bar" which had limited selection. The bartender didnt know how to make drinks and when we asked a question about prices he left to ask someone else. A simple "how much is the bottle?" could not be answered. The breakfast buffet was horrid, with rotating locations. First few days it was in a banquet room, then without notice, moved to second floor, finally it was relocated into the hallway of the third floor. This made it so crowded and continuously bumping into guests we decided to eat at McDonalds. Also, you have to pay for coffee. There is no complimentary coffee for guests, even Hilton Honors members had to pay. Local cafes do not open until 0900. You also have to pay to use the swimming pool. The only positive was the view from our room of the Tokyo skyline. The rooms are very small for a family of four. The air vents were very dirty and made us question the air quality. I will not stay here again.

For what I paid very disappointing, although I imagine that its nicer when its not under renovation. I overall do regret staying during my short stay in Tokyo. I had a suite on the 15th floor, and I'll say the spaces looked much bigger in pictures. However the view was excellent and the outdoor tub was also awesome. Great views at night. My room wasn't available for check-in till 3, when it was clear no one had stayed in it for a while. It was nice-ish but had quite a few stains and things like that. Upon initial arrival about 2 hours before checkin, I tried to drop off my bags and was slightly rudely turned away by a front desk associate, who made very clear check in was 3pm and after some back and forth, she luckily took my bags. Not the hotel's fault, but I'd figured I would note that Odaiba is a neat area but it is VERY inconvenient to get anywhere in Tokyo fast from here. If you plan to use trains, expect quite a few extra transfers than regular. Also, the hotel was under renovation as of writing this and the noise was very apparent and quite annoying/obstructive when you were in the lobby or anytime you were navigating the building. Temporary walls have been put up and the place has turned into a maze. The staff were normally kind enough to help out. But its very hard to find your way around and construction is obviously not something you want to be hassled by or thinking about when you're paying several hundred dollars for a room.

Each room has a little balcony with great views of the harbor. The hotel is conveniently adjacent to the Daiba monorail stop and there are express buses to Haneda and Narita airports. One wing of the hotel is currently closed for renovation, but the work is only done during the day and not disruptive. Superb breakfast buffet with a wide range of Japanese and European choices. Spacious rooms and baths, well equipped and comfortable, housekeeping every day is included. Free wifi for Hilton Honors members.

We party of 12 friends and family have booked 6 room and stayed there 3 nights. We have enjoyed the variety of breakfast and the clean room. Their spa is so relaxing especially the indoor and outdoor hot tub and the view of the rainbow bridge was awesome. This hotel maintain its 5 star status. Highly recommend.