マンダリン オリエンタル ミュンヘン (Mandarin Oriental, Munich)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

No one there to help us with our luggage. When the face towels came in, there were dead flowers on the tray along with it our room smelled like smoke.

Everything was perfect. Perfect location

The Mandarin Oriental in Munich is one of the truly great hotels of the world, and certainly one of the most beautiful classic 5-star hotels, and it has a perfect location as well. The rooms are perfectly appointed and immaculately clean, but the real value of this hotel is the staff, especially their Concierge and Front Desk personnel. On our recent stay I made several arrangements through the Concierge staff, and their level of service was outstanding. They arranged limousine services, had a beautiful custom flower arrangement prepared for my wife, and made reservations for dinner at an excellent local restaurant and at their hotel restaurants. They even arranged two (2) private tours for my wife & I of the historic town and of the last operating flour mill in Munich (historically critical to beer making in the area.) The breakfasts were delicious, as was their lunches & dinners. The staff regularly went out of their way to make our stay at their hotel special. Oh, and their new rooftop terrace has some of the best views of the city and outstanding drinks & sushi. We will definitely be returning to this grand hotel in Munich.

Top class hotel in the centre of Munich old town. Room and facilities were both fantastic and the staff made a real effort to go above and beyond.

Staff friendly. Food tasty. The pillows are a bit too soft.

Great concierge service. Check in staff made the stay very easy.

I like this wonderful hotel and amazing Staff

Great

Breakfast eggs not delivered as ordered and were on the rubbery side. Disappointing.

Construction in-front of hotel, workers start drilling early in the morning.