Sheraton Bailuhu Rst Huizhou (Sheraton Huizhou Bailuhu)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Central AC of the rooms was turned off, so my room was 27 degrees celsius. After going to front desk to ask to be switched on, I was offered a fan. Not what we would expect from a Sheraton Resort experience... After a complaint to corporate guest services, I had my room changed to one that had individual AC. I had the problem solved, but had to go through corporate. Such a shame, because the hotel view of the reservoir is stunning. They are clearly facing lack of customers, so it seems that the hotel is running on "eco mode".

晚餐供應不足，時間長。渡假酒店沒有按摩服務及渡假設施。

Excellent hotel

Rather sub-standard breakfast, no omelette stand! Dinner buffet was good, included sashimi, grilled meat and fish, and beer. Cost per head: 98 CNY (Sun-Thu) and 138 CNY (Fri-Sat). Indoor poor and gym were closed when we visited, which was disappointing, should have been notified in advance. There's pretty much no services in the area around the hotel,hardly any restaurants, grocery stores or entertainment activities. There's a nice public jogging track around the lake.

so so. Nothing extraordinary. Would expect better if being rated 5 *

I like the indoor pool BUT the facility seems getting old in the changing room

We had problems to get all device connected to WiFi at the room. A call to operator already fixed our problem. Good service. There is a low power USB outlet on the working table that make my upset a little bit, though.

Worst 5 star hotel ever stay in. The below are reasons why I made such claim : 1) Hotel common area has got no air conditioning 2) went for high tea where the waitress was playing her mobile ignore asking if people require her service 3) high tea starts at 1400hrs and waited for at least 15minutes 4) don't provide transport to the "beach" and one is required to pay for the buggy. 5) swimming pools are catered for the paying public 6) room air conditioner is not cold and cannot be controlled 7) no ventilation in the toilet

The room was decent size, the service was good, but the place was little dirty. Light bulb was out and conditioning was broken. I have to suffer on the first night. And return i got a plate of fruit. LOL

It was a very relaxing and peaceful stay.. away from all the noise in town