RJ ホテル クライ (RJ Hotel Kulai)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

price reasonable

Clean hotel

I Feel convenience in your RJ good condition more satisfied my family appreciate to come again stay

Housekeeping upon request A bit noisy during night time

It's nice for hotel to take note about which rooms has problem and dont release to public

Value for money. Location wise also easily accessible Restaurant of Malay, Indian,Chinese and other race food restaurant are available 24 hours In addition to AEON shopping, Nearby around is also IOI shopping mall with cineplex

Booked 2 rooms one for my parentS and one for me and hubby. The male receptionist at night was friendly, however on our second night which we are checkong out the next day, my mum intend to have supper with us, but my dad wanted to sleep. So we went to the receptionist and asked if they can help us open the door as we didn't see the need to request for a second room card which need another 50myr and they said "yes, they can help us opened the door." Thus, of course we went out for supper. Upon return, the lady who was alsp there when we first asked, did help my mum to open the door, but with an unhappy attitude was obviously shown on her face. The customer service level of the hotel do have its room to improve. Lastly, the air conditioning in my parents room was not really working. In short, their maintenance service should also improve. Else I would rather stay in my relative's house instead of staying there. But since we do not want to trouble them, we stayed in this hotel. Thus, we hoped that they can improve to a better level so when we next return, we might considered here again.

Stategic location close to kulai city. Near to restaurant, shopping mall, entertainment. Room just ok for one person. But at night to noisy with pub beside the hotel.

Suitable for short day vacation.

On arrival, the night shift staff members especially, the Indian young man, was excellent and most helpful. He got us a trolley and helped moved all our things from the car to the room. On departure, the day staff weren't so helpful. Breakfast - looking at the diminishing food, and tasting the poor quality coffee, we ate outside.