ダブルツリー バイ ヒルトン ベルリン クーダム (DoubleTree by Hilton Berlin Ku'damm)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Everything was expected.

The staff were great. Top location. I would return

The rooms are clean and well-designed. The hotel is located in a quiet neighborhood. The rooms overlooking the park have a beautiful view. The breakfast was outstanding. I had a cargo package and the reception staff received it on my behalf; I thank them again for that. Just one small criticism: there should be more power outlets in the rooms!

Great location and staff

Comfortable rooms, great breakfast and most of the staff was friendly and helpful. We will most likely come back next year

Amazing staff, breakfast is top class, great lobby bar and drinks. Very clean gym and sauna and the cookies are amazing also!!

Very well located, very nice renovated. Clean

Lovely one bedroom. Very roomy. Large bathroom.

Modern upscale hotel with tasteful room decor, comfortable, great attention to room details, plenty of lighting, power outlets, and complimentary water and in room coffee. The staff was very helpful with the checking and checkout processes. Didn’t have time to explore the neighborhood but I’ve heard had delicious ethnic food and shopping.

Room was clean .Check in was not good, check in staff couldn't find my booking.Member of staff took my phone and started randomly scrolling through it which was annoying.Finally found my booking on their system, logged under he wrong name! Got to room to find toilet didn't flush and drain away. But was late at night so no one available to help.Air conditioning didn't work properly so asked for a fan.Was assured someone would drop one off the following day, but it didn't happen.Nor did maintenance deal with the toilet issue. Finally moved room.Asked for a late check out. Went out in the morning, returned to my room and was locked out.Another ordeal trying to get back into my room and find booking. Think staffing is the key issue here , otherwise lovely hotel.