ホテル ソポト (Hotel Sopot)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Avoid at all cost, the hotel is a ran down, everything is damaged inside. The staff should be sacked immediately. Parking space is barely available. The gym is a joke. Basically they advertise as full of extras but everything is a poppet show with nothing included and everything outside. Really disappointed. On top of everything heavily overpriced for what’s on offer.

Nice hotel with a great middle Eastern restaurant. Enjoyed our stay and would come again.

Very clean. Excellent breakfasts. Good location.

Overall we had an excellent stay. It’s a very nice hotel. Smells nice, clean. Food is good as well. One thing that stood out was the decoration, hotel is well decorated. We will return.

The rooms are generally okay but restaurant is underwhelming, hotel staff is unfriendly and the check in and out is unnecessarily overcomplicated. I wont be coming back.

Room and bathroom very clean, with mini fridge and safe in the room. All staff that I encountered from front desk, housekeepers and dining room were extremely professional, friendly and helpful. I did not take advantage of the spa or pool, but hope to when I have an opportunity to return. It is a short walk to the beach, making it convenient to go out and watch the sunrise. A little further is the Sopot pier and the shopping and dining district.

Nice upscale hotel right by the sea and attractions

Spa was closed for the first 3 days of our stay. Really disappointing. Hotel itself is really nice with friendly staff.

Very nice hotel halfway between Gdansk and Gdynia. Would definitely stay here again.

A modern hotel in a perfect location. Quiet rooms at the back of the hotel overseeing the trees, a fantastic breakfast with high quality fresh local produce. One issue - staff just don't seem to care. There was a fire alarm at 4am and after the announcement in Polish and English to evacuate there were no further details. Guests panicked, got dressed and rushed outside just to be told by the reception staff that the alarm is now cancelled. There was no follow-up announcement, no email to all guests confirming it's all fine or explaining what happened. When I asked the receptionist in the morning why we were not told straight away that the alarm is cancelled or given any details, she was oblivious and kept saying that it happens and it's what it is. We ended up having a terrible day as our child didn't go back to bed after waking up at 4am. Another case of the mediocre staff attention is when it was raining really hard and I asked to borrow an umbrella just for a minute to move my child without getting soaked from the hotel to the taxi and the reception person and again the attitude was that the hotel does not provide umbrellas. Small things matter and make a big difference so I hope this feedback will be considered by the hotel to make some improvements.