アルプ ホテル アムステルダム (Alp Hotel Amsterdam)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

I had a great stay. The front staff were all really helpful and nice. Room was small but enough for our one night stay.

Amazing stay and wonderful staff! They were very kind and helpful during our stay here, even informing us of things to do and what transit lines to take to go to certain spots. Definitely recommend this stay in Amsterdam.

lovely hotel, clean rooms and friendly staff

The staff members Tahir and Nur were fantastic. They took care of all of our needs and made us feel at home.

The rooms were very comfortable and clean and the balcony was a decent size. The staff were superb, very helpful with any questions we had about public transport etc and also gave good recommendations for nearby cafes/bars/coffeeshops as well. The hotel is in a great location with lots of nearby amenities and only a 20 minute tram to Centraal Station. Overall a wonderful stay, will definitely be back here next time I'm in Amsterdam.

The room was amazing ! I would stay again and recommend it's a good base ! The service was amazing ! The front of house made It and the coffee on arrival was just what we needed ! Thank you for making a birthday a amazing ! We will be back !!

Excellent hotel. Very easy access via the transport system into the city centre and beyond. Helpful staff always on hand and spotlessly clean room.

Room very clean and comfortable, bathroom clean and shower powerful with hot water. The toiletries and dental packs supplied were of good quality. Reception staff very helpful and polite. The staircase is quite narrow (which is likely standard for most houses in the city) and would likely prove difficult with a lot of luggage / heavy cases. We were only staying two nights so wasn't much to carry. Booked triple room with balcony for the three of us and couldn't really fault it. Would definitely look to book again if we come back to Amsterdam.

We stayed for two nights on the second day I got up with bug bites on my face and arms but did not know what it was. When I returned to the hotel that night I was on my computer in bed when a bed bug crawled over my shoulder I squashed it in a napkin and googled bed bugs to see what they look like it was an exact match. I took it to the night clerk in the lobby and was told they didn’t have bed bugs and could help me. I refused to go back to the room so he called his manager again and told me they would let me use another room. Their conversation repeatedly mentioned New York and he told me I could have brought it in from the plane. He never commiserated or apologized for the situation. I told him I hope they at least address the bed bug problem when I leave even though they were pretending my bites were a total mystery. I’m still suffering through the itching and discomfort from the bites on my arms and face. I did not ask for a refund on the stay. I will not be going back there.

Exceptional staff and beautiful location!