Kleinhuis Hotel Mellingburger Schleuse

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Love breakfast. Perfect for my finicky 13 year old daughter. Tasted amazing!, especially after 28 hours of travel. Loved swimming too. Service was amazing and so helpful with anything we asked for help with. Came from Idaho and loved every minute. Beautiful inside and outside.

The area is quiet but not close to grocery ir restaurants. Breakfast is OK not many choices. Dinner taste pretty good, especially the Fish and duck.

We got a room with a fold out couch for our family of 4. The kids’ bed was comfortable! The indoor pool looked like the pictures, and dinner in the hotel restaurant was delicious.

Very dated with no air conditioner or fan offered. Baked alive in noisy room

Property needs some general upkeep and clean up around the grounds. Rooms were fine but lacked any extras. Beds were comfortable, with different pillow options. We had to request and pay for a coffee station that only included 2 instant coffee packets for a 4 day stay. Courtyard was nice, but messy and apparently right next to a staff use area that had constant noise from some sort of carts being pushed back and forth. This started very early each morning. No air-conditioning, which you understand with older buildings, but there were also no fans. Our only option was to open the door and windows, which brought moths and bugs in. Staff was borderline rude. Made no effort to be helpful and acted put out when we asked questions or for more coffee packs. Also asked us to leave at 5 minutes past the alloted breakfast time when we were sipping our final coffee and finishing the last bites of food. Paid breakfast was great the first day we were there, when they had many guests (a weekend that included some sort of large reception). The following days, the food was cold and not refilled (during the week when less guests were there). The showers in the 2 rooms we had were horrible. Incredibly small openings, large step up, and nothing to use to support yourself climbing in and out. All 4 of us, of various ages, sizes, and fitness, felt unsafe and dreaded using them. The location is great and generally peaceful. A bit more effort to make guests feel special and appreciated would go a l

Affordable stay outside Hamburg in a nice environment. Nice restaurant and enough parking spots.

Nice quiet communion with nature

Excellent customer service. Friendly staff

Very beautiful propertie with excellent services.

Hotel was wonderful and indeed with good service. However, reception had issues seeing that I had already paid for the room (pre-pay redeeming two free nights). I had to look for the receipt in the app and pass this on. No harm - this is what happens - but I was surprised that this even happened. First time in more than 10 years I have experienced this. Suggest Hotels.com check up with the hotel on this so that it does not happen to the next guest paying via Hotels.com.