ボコ パリ モンパルナス by IHG (voco Paris Montparnasse by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

amazing hotel very lovely staff and so cute

Very friendly staff and nice, clean and comfortable rooms. Conveniently located near train station as we had an early trip to Mont Saint Michel

Our first night there we had just climbed into bed and all of a sudden we hear the pouring of water. Apparently the air conditioner had let go and dumped water all over the carpet witch my suitcase was close by and wet my clothes and damaged my some of my souvenirs from Belgium. we had paid for a balcony room and they ended up putting us in a handicapped room where the carpet was moldy, and the door was swollen from water damage two days later we were in the common area on the first floor, and all of a sudden we were getting splashed again, looked up and they had another leak. They did compensate us for the breakfast for the rest of our day and they said they would comp us for the first night which they didn’t fully do.. I am not overly impressed with this hotel.

Rooms are clean and staffs are friendly. Location is great as metro station entrynright outside hotel. Many F&B selections and supermarket in the area.

Staff

The hotel is what you would expect from IHG group. Consistent but not great. What makes the stay great was Sonia at the front desk. She was what made our stay GREAT! She was enthusiastic and helpful, always ready to help. W She was very caring t

Room was good. Staff was great

fantastic, helpful staff

The room was clean. The hotel is close to the train station and plenty of varied dining options. We loved the room and this place. Will definitely stay here again. Thank you

The air conditioner in the room was broken. After changing rooms, the air conditioner was still not working. The bed sheets had blood stains and pubic hair on them. The front desk was very slow to respond — it took more than an hour without resolving anything. I’m an IHG Silver member, and I can’t imagine how other guests are treated if even a member gets ignored like this.