ニューベルリン (Hotel NEWBERLIN)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The hotel was more than adequate for the price. It was clean and well maintained, if not wholly modern. Staff were courteous and efficient.

Nice staff, centrally located

When we arrived it was found out that our booking never transferred onto their system. The receptionist worked hard trying to find us a room at either this hotel or their sister hotel. They managed and we got checked in. Room was nice and spacious. Comfy chair. Bed not so much and no fan in the bathroom so it quickly became a sauna in there, especially after a shower. The hotel had a heating issue and the room was stuck at 28 degrees. Overall pleasant stay. Plus- excellent bakery across the road 🙂

Staff was very kind and location is good. Curtains don't block out all the light so it is hard to sleep in. Hallways got noisy in the mornings with other guests and housekeeping staff. Decent value for the money.

The staffs are very nice. The hotel is clean and quiet. The only complaint is the comfort is too thick for summer. We had to keep the air conditioner running low in the night. Other wise it’s too hot to sleep with the thick comfort.

Great neighborhood, lots of amenities, courteous and helpful staff, quiet room, zero complaints!

The only minor feedback is that there is not an iron in the rooms. Aside from that, the hotel is great, the staff are fantastic and it is very conveniently located close to transport.

Room clean , staff and service good

The staff was beyond helpful and friendly. This is typical of German hotels and the culture. They really go out of their way to help, without discrimination. The rooms are not that big, but they are super clean, comfy and have balconies.

Friendly check-in, comfortable and clean room, good coffee in the restaurant downstairs. They even fixed a minor issue with the bathroom sink over a holiday after I reported it, even though I said it wasn't urgent.