ホテル エクセルシオール (Hotel Excelsior)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

A little tired and worn with some need for renovation and improvement. Overall good value for money but not somewhere for a long stay. Close to amenities and an excellent location in Ipoh.

Location was good as always. It was my second time staying at this hotel. Staff who did the check-in was friendly and accomodating, gave me a high floor room. Having said so, there are some things that didn't quite meet the basic expectations. The body shampoo container was empty and was not refilled, and the aircond was not cooling although switched it on for the whole day. We did not request for any housekeeping throughout the stay and only requested for additional bottles of drinking water. Overall, it was a pleasant stay, good location and free parking for guest. Hope the rooms can be maintained better.

Hotel Excelsior is strategically located in Ipoh downtown and many well-regarded eateries are within walking distance. We always stay here just for this reason. Just imagine: directly opposite the hotel is the renowned Oversea Restaurant that offers the finest Cantonese cuisine. The rooms are spacious with a bright and cheery vibe. Seems like the hotel has gonr through recent refurbishment. Cost is also reasonable. A good place to stay at.

Good size good price. Rooms a bit overdue for some maintenance but it was comfy.

In need of refurb

clean room and very convenient location.

Moderate clean, bedding looks clean but pillow has odor. Location good for walking distance to shopping mall and eating places Staff friendly and helpful

Ok hotel room, a bit dated though.

Only stayed one night, booked short notice and price wasn't high. The room itself was large, bathroom too was a good size with both a bath and shower. However if you look closely you can see quiet a few stains and dirty places. The lamps in the room need to be replaced asap, they are dirty and have a stains that look like mold all over them, they should be thrown away. There's a big gap under the door of the room, I could put my hand under it, not sure the reason for that but it made the room feel less secure. Another thing is the bathroom isn't the same height as the rest of the room, it's lower but it's not clearly marked by anything and a couple of times we forgot and tripped, we were ok but an older person might find it hazard as the step has no marking on it at all. We booked online with breakfast so went down for it in the morning, but the guy stopped us at the entrance and wouldn't believe us, i had to go online and show him my booking info/receipt and even after that we had to wait for him to go to reception and talk to them before we could get any breakfast, an unnecessary delay to our day. The breakfast buffet itself was good, we were the only guests there, plenty of veggie options, the fresh fruit was nice. The toiletries provided in the room were good quality, I especially liked the body/hand lotion. Overall we slept well, it's a bit rough around the edges but for the price it was fine and the location was good.

Nearby tourist spots