ポルト フィラ スイーツ (Porto Fira Suites)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Amazing service! Everyone was very nice and helpful. The room was clean and just like the pictures. The breakfast is also delicious and the hotel location is perfect. Our family enjoyed this stay very much and would definitely come back again.

Hotel staff were very helpful providing recommendations for places to eat or things to do. L

Loved our stay at Porto Fira Suites - excellent breakfast delivered to the room and wonderful staff. Even though the hotel is 85 steps down the walk down is not that bad. Majority of the steps are wide brick ones, not narrow slippery marble ones. If you are concerned about the steps, request a room on a high floor and you will avoid more steps within the hotel. View from our rooms was great even though we were just one level below reception.

We had an absolutely magnificent 2 days in Santorini at Porto Fira Suites! It's in an excellent location in Fira - so close to shops, dining, but the most incredible part is the view - absolutely STUNNING! Our Senior Suite was the perfect size for my husband and I along with our two daughters. Beautifully and tastefully decorated with windows overlooking the sea and sunset. The service was impeccable from helping us with coordinating airport transport, to the porter who lugged our luggage down 85 stairs, to the manager who walked us through the history of the island and recommendations on activities & dining, to the bartender who made the best aperol spritz! We also really enjoyed our private balcony where we ate breakfast al fresco. We cannot recommend this hotel enough!

I have truly never had a better hotel experience, and that is with a lot of international and domestic travel. Even prior to our arrival, the hotel staff reached out to assist in arranging transportation and any other needs we may have. From the moment we arrived, they were ready for us and were incredibly warm and welcoming. They took time to give thoughtful recommendations and we immediately felt at home. Throughout our stay they greeted us by name and asked about activities we had told them about. The room was wonderful and had everything we needed, including amazing views. Our stay was already delightful, but they went above and beyond when we had an early check out but late evening flight that night, with an all-day tour during the day. For no extra charge they not only kept our bags, but when we got back from our tour and had a few extra hours to kill before our flight, they showed us to a room so we could rest and enjoy a final sunset dinner, with no extra charge. They seem to truly care about the people they are taking care of, not just seeing us as “customers.” Would absolutely stay here again and will recommend to anyone who is visiting.

Very nice hotel. But more importantly great staff. Thank you Evangelos, Mira, Chris for being great hosts and thank you to the rest of the staff. We received a 20% discount due to our Expedia status, and a room upgrade. This hotel does require you to be mobile due to stairs. But it offers great views and great food. We'll worth the extra steps we had to take :).

Loved this hotel. Staff are very friendly. Breakfast offered is very good. The suite we stayed in (Rm 16/with Hot tub) had amazing caldera/volcano views and was very clean. Will definitely book this hotel again when visit Santorini again.

Room was great. Very clean and well maintained. The staff are fantastic. Friendly helpful patient. Highly recommend this place. We saw many while we were in Santorini. A terrific hotel. Only drawback is the stairs up and down. Steep and long. Cardio is a must. Mobility is a must. But that’s true of almost every property in Santorini.

Overall was satisfied with my 2 night stay but there are some caveats. We were able to check in a few hours early which was a great help, and were also upgraded to a suite with a hot tub and a great view. The room (especially the bathroom) was quite spacious and breakfast (which is delivered to your room) featured a wide variety of options. Getting to the hotel, and getting around in it, involves a lot of stairs so we appreciated the help with our bags. Finally, the minibar prices are actually reasonable which was a pleasant surprise. One of our windows had been left open prior to our arrival so unfortunately we did have some issues with ants. Also, the hotel is organized a bit awkwardly; the small bar/restaurant is all the way at the top and the pool (smaller than it looks, and with limited seating) is all the way at the bottom so the usual towel/water/drinks service is not available. The TV could also use an upgrade.

The food and service at this property are top tier except for one of the servers but I think he realized we were staying at the hotel then changed his tune but it didn’t ruin our trip. I would say the rooms need a bit of work- it had a smell in it and the shower drainage wasn’t the greatest - I get it were ina. Cave but just some things that stood out incase anyone going The view from Our room was amazing!! Overall food was amazing and the service- they cater to every need you have