新羅ステイ東灘 (Shilla Stay Dongtan)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Jasmine is great! Much appreciated for this help! Hotel is excellent

Breakfast buffet is great, staff is amazing. Rooms are a bit worn and good luck with the small tubs/showers.

Good

Excellent front desk ladies for helping out with any questions. Location is quite convenient with eateries, shopping malls, parks, and mountain(forest) trails. Parking was easy too.

Breakfast is not many food

Restaurant servers are not professional enough and made service was very limited

Yes

Comfortable room, view from window onto hotel lower roof, not great. Sink tap was not secured well, reported but nothing that I could see was done about it.

Great location

I’ve stayed here three times. The first and second visits were great, but the third time I brought my mom, and it was very disappointing. I requested an early check-in, but the front desk staff was saying room was not ready yet. So, we were waiting for the room. Later we asked again, and he told me there would be an extra fee, if you pay you can have a room not a friendly and looks little angry. Later, we went to the brunch buffet, and when my mom asked about the price, the staff at the counter answered in an unfriendly way he looked annoyed and didn’t smile at all. My mom felt embarrassed. I really expected better service, especially since I brought my mom, but it was terrible. The bathroom was also not clean and had a constant smell of urine. Unfortunately, I won’t be staying here again.