マティンロック リゾート (Matinloc Island Resort)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

If you are on your honeymoon, or on a romantic getaway, this is the IDEAL place to stay. But I had gone with one of my friends, so at first, I was so disappointed to find out that we were stuck on this island, so far away from El Nido, and that there was no boat service to and from El Nido after 5 pm. When I found out about this I asked them if I could cancel my reservation a week before we arrived, but they would not let me. We would not even be able to make it to the beautiful island hopping tours since we were so far away. Then we were given a room with no view, although I had booked an ocean view room. The front desk supervisor Jhona was wonderful and she really did everything to make our stay better. She upgraded us to an amazing beach front villa, and arranged for an island hopping tour to wait for us. The beach on this island is a sparkling turquoise, just like in the pictures, and they even take you around the island with a kayak if you want, which was an amazing experience!

The room was amazing with views of the bay and limestone cliffs. The staff was outstanding, communication before pickup was amazing and catered to our needs while on the island. The excursions and snorkeling were the best part, definitely would stay again!!

Excellent Customer Service. Highly recommend first time coming to the Philippines and they have made my stay amazing. I plan on coming back and bringing my family. Thank you from the bottom of my heart for such a wonderful experience.

Food is terrible. Owned by Koreans that know NOTHING about cooking! I lost 10 pounds in 10 days. I had to go to McDonalds in Clark to get some decent food! Just awful! Don’t go! Not worth it at all!!!

Food discussing!!!! Unique place but for the price NO WAY!!! The biggest waste of money in my life. The 5 hour van ride is SO dangerous and they do NOT care about your safety at all! Don’t go!!!!! Ten days of hell. I lost 10 pounds! So weight watchers what? Go to the Philippines! YUK!!!

Room was clean, staff was super nice and accommodating although it took 45 to 60 minutes to produce a meal. The food tasted pretty good, portions were adequate but the menu somewhat limited. They served no alcohol. The beach was very nice and sorroundings look a little rundown. The facilities need some work.

Amazing!

The location was spectacular. The staff were very friendly and helpful, we were pleasantly surprised upon our arrival to get upgraded to a Sea/Mountain view villa, and the accommodations were very nice! This definitely enhanced our 7-day stay. Housekeeping were on top of things, and kept our room clean and tidy. Had one small issue with the hot water disappearing one day, but as soon as we notified staff they were on it and fixed it immediately. The only area in which our experience would have been enhanced is an expansion of the menu. All of the Filipino dishes were very good, but the menu was somewhat limited, particularly for breakfast. If your stay is only a couple of days this likely won’t be an issue, but for a week a bit more variety would be nice. However, this was not enough to take my rating down to a 4. There are too many other great things that make the Matinloc Island Resort well worth visiting. We would definitely return for a second visit. Will try to post a few pics if I can once posted to Expedia. Words alone don’t do the place justice.

Everything you need and more will be taken care of! From transportation from the airport to excursions and activities included. The staff are always extremely friendly and helpful, they made my first trip to the Philippines and El Nido the best experience possible I'll definitely be making my way back here to stay longer.

Staffs are very welcoming, helpful, kind, and very polite. Room was very clean, big, well accommodated. We enjoyed our stay. Can’t wait to go back again next year. -Irene & Daniel