ホテル ペル ラ, オートグラフ コレクション (Hotel Per La, Autograph Collection)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

It’s definitely a vibe

Amooooo! Es un sueño y las atenciones 1A

clean room

Wonderful day made easy by an exceptional staff. Highly recommend over the other competitively rated hotels in downtown a nice easy and beautiful hotel.

Great location, room, and price! Loved the rooftop bar as well. We’ll definitely be back!

Nice hotel if you have to stay downtown.

Excellent hotel, would stay there again!

Staff a hotel were awesome

The property is amazing. However, I'm afraid 9/10 of the hotel staff do not seem to be happy. Service seemed very forced and not with a smile. Even the bartender at the pool seemed to be bothered fulfilling my order. Maybe the hotel management needs to work on a service-first culture? The level of high design of this Autograph property would expect a higher level of accommodative customer service, in my opinion. I still give five stars for my stay as we didn't have a negative experience, but really this property should demand an enthusiastic five+ stars. I can't give that rating today, sadly.

Love the room, the sink was stopped up and they took away the resort fee. The closest is small but the ambience the space was amazing. It was our anniversary and they gifted us with a room credit and wine. So thoughtful.