エムステイ ホテル チェジュ (M-Stay Hotel Jeju)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The pool and cafe in the lobby were closed during my stay. The hotel and rooms look a bit run down.

The desk staff was patient and kind, but we were extremely disappointed to have booked a 'staycation' specifically with a hotel that advertised a pool (repeatedly in their property description and featured photos) to find a locked, empty pool for our May 2026 reservation. We self-parked across the street, checked in, and went straight to our room, which was as pictured. The hallway carpet was a little dirty, but the room was clean. We used the restroom and the toilet immediately started leaking. We went up with our kids to look at the pool before reporting the toilet to the desk, and we found no functioning pool. At the desk, reception told us the pool opens in July and they would take care of the toilet. We asked about refund options because we had come *for* the pool, and he said no refund is available because the hotel's direct booking website states the pool opens in July even though their hotels.com property description includes no such detail, even in the fine print and booking details. We were disappointed and left. At least hotels.com staff were helpful, but the hotel itself ultimately was not.

Bathroom clean

NIL

Clean room

Clean, convenient for walks

It was a good place to stay. It took me a couple of days to realize that water bottles were provided. They were in the small refrigerator in the room! Perfect for the hot weather!

Motel

I had a great experience staying at this hotel during my trip to Jeju Island. The location is one of its best features it’s situated in Seogwipo-si, close to many of the island’s top attractions, which made exploring the area super convenient. There’s a bus stop right in front of the hotel, which was a huge plus for getting around without needing a car. Whether you’re heading to waterfalls, local markets, or coastal walks, everything felt easily accessible. The hotel itself was clean, comfortable, and welcoming. The staff were friendly and made the stay even more enjoyable. Overall, it was a fantastic base for my Jeju adventure, and I’d definitely recommend it to anyone visiting the island!

close restaurant, with seafood soup with rice, and bakery shop very delicious.