プエブリト エスコンディド ラグジュアリー バイ ミスティック (Pueblito Escondido Luxury by Mistik)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Not maintained. Things falling apart. Expensive for what you get.

Place was great! Top pools have incredible views. Really doesn’t get much better than this right in Playa del Carmen. However on check in the front desk person refused to allow us into our room because we didn’t know what our room number was and some other thing we are still unsure if even though we had all the papers showing we had paid for the room. We had some Spanish speaking friends who convinced him that we should be let into the apartment. After 10 minutes he let us in but for a time we were left wondering if we would be getting in or not. Quite unsettling.

Steps from the ocean, numerous restaurants and shopping but best of all the roof top pools! The large pool looking out over the ocean and the small private pools for each room. A great place to retreat to after a long day of adventure.

Location is perfect!!! Walking distance to Quinta Avenida, pharmacies, groceries, restaurants, etc. Room 304 has a balcony facing the family pool and it was mostly closed during our stay, so we did not have noise issues. Rooms, bathrooms, private pool, all needs some major TLC. Cracked tiles, missing tiles, inconsistent shower, clogged drains... Daily house keeping is a lie, its every 3 days. Communication with hotel prior to trip was nonexistent, but once there front desk was extremely helpful! Would stay there again for location alone but rooms bathrooms and kitchen need major renovation.

Communication is terrible. No one ever answers the phone or e-mails. I called for 2 hours about 50 times, I also sent e-mails and never got a reply. I don't know if they do the basic cleaning, but my no one cleaned our condo not even once in our 4 day stay. Other than that the condo is in a very convenient location, it was clean and had all we needed.

Pueblito escondido was awesome!! Everything is so centric. Will stay again.

It was a good location. A lot of restaurants nearby which was awesome.

The place is amazing!! Loved the infinity pool (adults only). It’s just a few steps from the beach and walking distance from restaurants and bars. Highly recommended. Great customer service

Overall everything was great. Great service, location, very clean, and very spacious. Only complaint I have is that the bed was hard

Excellent location steps to the beach. If you dont like this property you shouldnt be travelling. It is top notch