ホテル ベニドーム メキシコシティ (Hotel Benidorm Mexico City)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Outdated and seemed over advertised.

Very friendly staff and the room was very clean. Felt very safe walking in the neighbourhood. Always someone to greet you when you walk in the hotel. I recommend highly.

Great position , clean great staff

We enjoyed the hole time we stay there all the staff was very nice we recommend this hotel to stay

My wife and I had a wonderful 10-day stay at this hotel and overall had a very positive experience. The housekeeping staff did an amazing job throughout our stay, the rooms were always spotless, very clean, and amenities were consistently replenished without us needing to ask. They were helpful, diligent, and clearly took pride in their work, which made our stay very comfortable. Also, the front desk staff and security guard, who were always kind, helpful, and made things easy for us whenever we needed assistance. The drawbacks during our stay was some pavement repair work happening outside the hotel, which caused a bit of inconvenience, and the gym needs and update to better look However, the staff did their best to make things easy for us. We would gladly stay here again. Edgar y Graciela

The staff is very friendly. The room was clean with a comfortable bed and pillows. It is in a great neighborhood, both safe and walkable.

Clean room, friendly staff. Safe area

NOT a five star. More like a 1.5 star. Reminded me of a dirty dorm. With the exception of JJ the bellman, staff is rude and unhelpful. When we found disgusting clumps of hair in our bathroom we changed rooms. Another loud room with cheap and old furniture that showed signs of water damage. Beds were extremely hard and uncomfortable. You get one skimpy unwashed blanket. Towels were very thin and threadbare with holes. Flimsy door without a deadbolt or extra lock made us feel very unsafe since the lobby is not secured. We left after one night despite having prepaid for three more. I’m very disappointed that this hotel is portrayed as something it’s not.

Staff was nice, room was clean, great location, easy access.

The room was somewhat clean,