Cape Rey Carlsbad Beach, a Hilton Resort & Spa

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very nice location especially the balcony rooms as far as the room goes the mattress could use a little help it was to hard

Wonderful property and location!

Clean rooms, great staff, great pool for kids. Location is across the street from the beach.

Great place to take the family in Carlsbad. The kids loved the pool

We booked two night Friday to Saturday. We couldn’t arrive Friday so we called and talked to the front desk and then got transferred to a manager. Assured us we can just arrive on Saturday. When we arrived Saturday for a wedding about 4:00 the front desk person told us they had no rooms available. This front desk person was the same person we spoke to on Friday. He did not know what happened. Than 1 manager came up to us and stated that someone had dropped the ball and they did not check us in on Friday after we called. They gave us a double bed but we wanted a king room like we had already paid for and were entitled to it. We paid over $800 which we understood was essentially one night but we wanted what we paid for. Than they transferred us to another handicap approved room. Which was fine. The room was VERY warm but we just assumed because the room needed the AC to be turned on. We turned on the system (so we thought) and left for our friends wedding reception. When we came back for the night which was about 11:45, the room was still very hot. We tried to make the thermostat work but nothing. We called front desk to see if they can give us another room and nothing. She brought us a fan but did not help because I’d was about 90 degrees in that room with no air. I can’t imagine why the ac would not be working in a handicap approved room. We were completely disappointed with the stay and would not stay again.

Nice room with great ocean view on third floor. Nice pool and great restaurant with good food, drinks, and environment.

Loved everything about the stay. The view, the location and the friendly staff. Will visit again.

Super fun place. Great staff. Easy beach access. Fun pool. All-around wonderful experience.

Excellent location. Beautiful pool area. A little pricey. Restaurant was good but pricey as well.

We loved our stay at the Cape Rey Carlsbad Hilton resort. My main concern always is cleanliness and our room was super clean. I was very comfortable being there for 4 nights. The property in general is very clean and attractive. The pool area was really nice and we loved having poolside food and drink service. Each day they had a different treat such as sno-cones, cotton candy, etc. We were always able to find lounge chairs and the towels and iced drinking water were plentiful. The restaurant served delicious food. There is indoor and outdoor seating. We got our breakfasts to go and brought to our room. There’s a coffee station as well. We used the valet parking and our car was always quickly available. The beach is right across the street beyond an rv park. The best thing about the resort was the staff! Every single person we encountered was friendly and helpful, and made us feel like they were happy to help us. We will definitely stay there again!