Tembo House Hotel

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Service and staff were excellent. The hotel is immaculately hygienic. Cleaned everyday. Breakfast was excellent. Great beach and restaurant and Stone Town location. Highly recommend.

Good stay at Tembo. The area was noisy till early hours of the morning from characters hanging around the corner of the street. Staff is amazing and food was good. The hotel doesn’t recommend any experiences although its location is surrounded by so many.

The buildings are historic and beautifully and respectfully transformed. Our room was in the annex across the street, a family-sized apartment. It was so comfortable and the bathroom was particularly beautifully imagined and tiled. The hotel amenities are great without being over the top. The terrace overlooking pool and beach are comfortable and gracious. Every single staff member we have interacted with has been lovely and helpful. The breakfast buffet is extensive, with Western-friendly choices but also an extensive Swahili selection as well; the lunch we recently ordered by the pool (from the Indian part of the menu) was delicious. I would recommend this hotel to anyone and would stay here again myself the next time I am here.

I stayed at Tembo Hotel for one night before my flight and overall had a good experience. I had booked an ocean-view room, but on arrival I was initially given a different room. After I pointed this out to reception, they promptly moved me to the correct room. The only downside was that the bathroom had an unpleasant smell that I couldn’t ignore. Since I was only staying one night and was exhausted, I chose not to request another room. They also forgot to spray my room for mosquitoes while I was out at dinner. When I returned, they quickly sent someone, but it meant I had to wait outside my room while it was being treated. This was a little inconvenient since I needed to pack for my international flight and get to bed early before my airport transfer. I also wish the beautiful swimming pools stayed open later in the evening. On the positive side, I really appreciated the 24-hour food service. Being able to pre-order a takeaway breakfast for early morning delivery to my room before heading to the airport was a thoughtful touch and made my departure much easier. Overall, I’d happily stay here again.

I really liked the hotel's central location, which made it easy to walk to most places in town. The breakfast was good, and the room rate was also very reasonable. Overall, it was a good value for the price.

Vraiment hôtel, propre , bien situé et très belle vue sur la mer

We had a pleasant time at the hotel. Definitely enjoyed the morning buffet. It was so nice. A the was super friendly and helpful.

Great location and fine hotel. Room was nice and had great air conditioning, and the pools were lovely. Breakfast was okay, and the reception organised a good excursion for us which was good value for money.

A lovely little stay in Stonetown on our way out of Zanzibar. Perfectly positioned right on the beach and in a good location to explore Stonetown. We had a nice dinner overlooking the locals playing on the sand and in the sea, slept well, and despite our very early start had a take away breakfast provided. A really good experience.

I would not recommend staying here. When we arrived at 10pm the reception team told us our room was not ready. We were told to wait at the bar where no one came to take our drinks order despite about 5 staff members working, after 20 minutes I went up to order. Following this, we were shown to an incredibly small twin room where the single beds had been pushed together and were at different heights. After complaining as this was not the large room we booked, the team offered an insincere apology, no compensation and said there had been a mistake and they were getting our room ready then. At about midnight we finally got into our room after a team member had spent 15 minutes cleaning it before our entry, meaning the room was not to a good standard of cleanliness. The next morning the hotel did waive an additional $10 charge when I requested they did not charge us due to the poor experience the night prior. The breakfast in the morning was good and the hotel is on the beach which is a nice setting, but I would not recommend this hotel to anyone. Frequent reviews suggests this happens with the rooms often, and is not worth the additional hassle when it takes a long time to travel to Zanzibar and there are nicer places to stay with better customer service, cleanliness and general hospitality.