InterContinental Mauritius Resort Balaclava Fort by IHG

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Staff is wonderful, except they way too busy at times and become too hectic and crazy. We Ate at Segala- Ibrahim chef is great. Food is excellent, ambiance great! Prefer different variety food during breakfast. After spending 6 days, gets tiring of all the same food. Great staff!!

Beautiful property with excellent staff. The food at Senso restaurant was great. A enjoyable stay.

Our stay at the InterContinental Mauritius Resort was absolutely exceptional and one of the best family vacations we have ever had. From arrival to departure, the warmth and professionalism of the staff made us feel welcome and truly cared for. Special thanks to Khushi at check-in for the smooth welcome, and Arun for his warm greetings and help with luggage. Dining was a major highlight. As vegetarians, we were extremely impressed by the variety, freshness, and quality of food. In our opinion, this is probably the best 5-star resort in Mauritius for vegetarians. Huge thanks to chefs Surya, Suresh, and especially Jaywantee for the outstanding food and hospitality. Special mention to Swapnali at Veda for her wonderful service. A very special heartfelt thank you to Vimla at Senso Buffet for her exceptional service, kindness, and attentiveness every day—she truly made our stay memorable. Thanks also to Moupiya, Ajay, Issen, Naveen, Sajpal, Govinda, Hareesh, Dipesh, Reshma, and RamGopal for excellent buffet service. The spa with Purnima, Anjanee, and Danish was relaxing and excellent. Greg at beach towels was always helpful and friendly. Special thanks to Reshma, Joella, and Brenda from Kids Club for taking such great care of our children. Reshma went above and beyond to keep my son happy and engaged; really appreciate it. An amazing resort with outstanding people, food, and memories—we can’t wait to return!

Great hotel, staff very good and polite and have good communication. Disappointed that a complimentary late check out wasnt available after spending over £2k and staying at the hotel for 8 days. Room card was disabled exactly at 12pm, i had left somrthing in the room when i walked out and couldnt go back in to get it. Quite disappointing to an amazing hotel. Beautiful views across the hotel and great beach. Did not really enjoy the food at the restaurants so chose to order in remaining days. Went to Maritim which is round the corner for some horse riding and there are way better facilities available there. Overall, still great.

The hotel was good and had great amenities, especially good wateraports.However I would class it as a 4 star rather than a 5 star. The check in was poor. Having travelled 13 hours and through the night, I did not expect there to be be a delay in checking in....surely they could have found another room rather than keep us waiting.The room cleaning was inconsistent sometimes good, sometimes not so good. The gym was basic but the equipment was new. The gym bin was not emptied and the water dispensers were not filled up on a regular basis.

Fake man made beach but well designed. Rooms good, amenities good. Use the “all-inclusive” feature if staying here. Expensive to dine and drink otgerwise

Spa was excellent. Staff friendly. Food fantastic

Beautiful resort, very well maintained. Exceptionally helpful staff. Only downside - our room was on the 2nd floor and had no lift access - which meant that I had to carry my 8 month old, in his stroller up and down multiple times a day on a sometimes slippery staircase.

Excellent and quick service from all staff: Ishrat, Akshay, Patrick, the entire breakfast team, and al. Peaceful stay. The room was clean and so comfortable. Will definitely go back!

Amazing resort with excellent facilities, well maintained and a variety of food on offer. Clean and comfortable bedrooms with great sea views. Excellent and very helpful staff all round service