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Grande Rockies Resort - Bellstar Hotels & Resorts 






HK$ 1,204.61泊
30日間の最安値です(11月11日時点の料金にもとづく)
予約するメリット

景色◎
ほとんどのお客様が客室からの眺めについて、肯定的な口コミを投稿しています
人気施設
バー
レストラン
フィットネスセンター
荷物預かりサービス
ビジネスセンター
無料駐車場
エリア情報
9
スイート 2 ベッドルーム
ベッド x2
4
Guest Room, 1 King Bed (not in main lodge)
ダブルベッドまたはそれ以上 x1
12
Mountain View Two Bedroom Suite
ベッド x2
3
Guest Room, 2 Double Beds (not in main lodge)
ベッド x2
12
Mountain View One Bedroom King Suite
ダブルベッドまたはそれ以上 x1
11
Suite, 1 King Bed with Sofa bed
ベッド x2
2
One Bedroom Suite
ベッドタイプ未定(チェックイン時に手配)
予約してKlookポイントをGET&次回予約がおトクに
クチコミ
すべて
4.5+
3.0+
投稿日:2026年7月29日
1.0/5.0
少しがっかり Never stay in the properties Annex building. Very shaddy, smelly and dirty place.
投稿日:2026年7月28日
5.0/5.0
最高 Everything advertised matched expectation. An enjoyable stay!
投稿日:2026年7月27日
1.0/5.0
少しがっかり Lobby was maintained poorly. Leaky ceiling with a bucket on the floor that remained for our entire stay. Unhelpful front desk person. Swampy lawn ground with a noisy pump constantly running to clear the water log.
Under staffed. Elevator wasn't working. No staff would help with carrying our two suitcases especially after letting the receptionist about our bad backs. Room had foul smell. Was refused a room change. After pleading got a room change after 6 hours.
Requested fresh towels. Got it after 2 1/2 hours. Requested coffee pods , took 4 hours to get that. 330 US dollars per night for this. Shocking rally. Exodus needs to ban such properties from their site.
投稿日:2026年7月27日
4.0/5.0
とても良い It was a nice place to stay at. The only complaint would be that they only had one elevator working while we were there. They are doing renovations. The restaurant inside is fabulous great food. The pool area was nice for kids. Underground parking was great. If you have a ground floor unit the outside patio is a mess and
tons of ants so you really could not sit outside. The rooms were clean. Would stay again. Canmore is Beautiful ♥️
投稿日:2026年7月24日
1.0/5.0
少しがっかり We stayed in the annex building. The building was gross, dark hallway, old dark carpet, dingy, no luggage cart, shower configuration was off, bathroom was very dated and loud generator pumping water due to flooding all day and night. However, the bedding wasn’t bad. Unfortunately, I will not be coming back here.
投稿日:2026年7月23日
3.0/5.0
良い There was no pool access, no laundry facility for the price we paid, would have been nice to have pool access
投稿日:2026年7月21日
3.0/5.0
良いひとりで滞在
The room was clean, but that was about it. Never did they mention that the elevator was down. Disappointing that I had to carry my luggage up to the third floor. Also, check out is 10:00 a.m., quite early as quite a few hotels I've been to has checkout at 11 a.m.
投稿日:2026年7月21日
1.0/5.0
少しがっかり友人と滞在
I rarely leave negative reviews, but this experience has been beyond frustrating.
The hotel charged my credit cards multiple times in error, leaving approximately $2,000 tied up in unauthorized charges. Mistakes can happen, but what was most disappointing was the complete lack of concern from the front desk. Rather than taking the issue seriously or showing any urgency to resolve it, the staff member I dealt with seemed unconcerned and unhelpful. Being told to simply “send an email” when thousands of dollars are involved is not an acceptable level of customer service.
Having that amount of money unavailable because of a hotel’s billing error is incredibly stressful, and I expected much better communication, accountability, and empathy. I’m still waiting for this to be properly resolved.
Until the hotel improves both its billing practices and the way it handles serious customer concerns, I would not recommend staying here.
投稿日:2026年7月20日
3.0/5.0
良いパートナーと滞在
I booked what I believed was a room at Grande Rockies Resort based on the listing, but the accommodation I was assigned was in a separate building across the road. The listing did not clearly distinguish between the resort and the separate building, which created different expectations than what was provided.
During my stay, the elevator in the building was not operational, and there was construction debris in the common areas inside the building. The room had hard-surface flooring rather than carpet, the bed was not particularly comfortable, and the air conditioning unit was very loud. The combination of the bed and the AC noise made it difficult to get a good night's sleep.
I was also surprised to learn that guests staying in this building were not permitted to use the resort amenities, including the pool and spa, despite the booking being presented under the Grande Rockies Resort name.
Greater transparency about which building is being booked, what amenities are included, and the current condition of the property would help guests make an informed decision and avoid misunderstandings.
投稿日:2026年7月20日
2.0/5.0
少しがっかりパートナーと滞在
We were in the Annex building. It was old and dingy and poorly maintained. The elevator didn’t work, so we had to lift 2 large suitcases up to the third floor. The bed was clean but the room didn’t appear to have been vacuumed. Overall poor quality for the price tag.
周辺の宿泊施設
1/5
4.8/5
最高
1K+件のクチコミ
HK$709.0
税および諸費用込み: HK$709.0
1/5
4.3/5
とても良い
1K+件のクチコミ
スイミングプール
フィットネス
HK$1,039.0
税および諸費用込み: HK$1,039.0




