ベストウェスタン ロンドン イルフォード ホテル (Best Western London Ilford Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This place is listed as a 4 star, it is not. Being generous I’ll give it a half star. The property is old, and the reservations are poor, done by an unprofessional. The rooms are not ventilated properly. The first night I stayed there, it felt like I was in a sauna. I didn’t sleep all night. The bed was jammed against a radiator that I placed a pillow on it in fear that I may fall asleep and injure my leg. The room had a tiny window, the ones you see in some bathrooms. It was not enough to let the heat out. There was no phone in the room. There was no A/C, no safe for valuables. If you need an iron, you have to request one from the front desk. I felt unsafe as the neighborhood is an underdeveloped area. The staff is very pleasant and tries their best to meet your needs, the breakfast area is clean and the food is standard, and the area is well maintained, beyond that the staff can only do so much, they try their best to work with what they’ve got. The one of this place needs to think hard and fast as to what kind of hotel they are presenting to paying customers. Again this should be listed as a one half star hotel. I cannot in good conscience recommend this place to anyone.

On arrival friendly staff that wanted to please and help with parking, room very small but cheap, I use this hotel all the time, great it’s available again, cheap, great location, just remember you get what you pay for.. clean and delivers far more than pricey hotels.

Ok

Room was not what i expected i would be looking at the pictures. If you go on summer time be ready to be cooked inside the room due to the humidity and they don’t have A/C inside the room only a table fan they provide upon request that keeps blowing hot air. The biggest disadvantage is the parking. You never get on side parking. Off side parking you have to pay, it’s free from 6:30pm till 8:30am. You have to wake up and do the parking online. I would strongly recommend anyone booking this, if anyone loves their sleep i presume everyone does, then dont come here. It’s like a dangling sward on your neck. If you don’t find car parking infront of the hotel you have to park out on the road and pay for it early in the morning for extra 2 hours. Rest is ok. One of the staff a lady she was very helpful she carried our bags to the room. Very appropriate it. I wouldn’t think i will ever go back there. P.s late there's 3 guys on the desk absolutely useless. They are prime example of chair warmers. Always on the phone and when you asked them something their more focus on their phone than what you asked them. They bearly can speak English always speaking on their own language and as costumer who doesn’t understand their language you feel bit awkward and bit disrespectful.

All good, pleasant and helpful staff, decent breakfast, room and common areas all well cleaned. Great for transport links, Excellent value. Only gripe was an extremely hot room - set right in the roof of the property with fairly limited ventilation and headroom. Difficult to complain as I had been ungraded to this room when travelling alone prior to my family joining me the following day for a long weekend break. It was also an uncommonly hot period in a heatwave. But maybe ask not to be put in a roof room on a hot day.

Did not like the small size of room even though I booked a double bed. Absolutely no room either side of the bed when really room is just big enough for a single bed. Having a double bed means of course that hotels can charge more! On top of that bed springs dug into me all night so a very unpleasant sleep. No excuse not to not replace the mattresses and suggests penny pinching and trying to save money. Won’t stay again for reasons mentioned above.

Staff was amazing Breakfast team was awesome Rooms were cleaned everyday The pipe burst and we wanted a room change but they got a plumber and made a temp fix for the night.

A1

No air conditioner

Short stay to see the Metallica gigs in nearby Stratford. The stag were nothing but helpful and friendly at all times. Nothing was to much bother especially when we had trouble finding parking when we arrived. As they state, parking is free but limited but they managed to find us a place. They were also helpful with advice and directions too. The rooms are somewhat small and ours didn't have Aircon but it did have a desk fan. The reception and dinning room are Aircon. The shower/ bathroom was very adequate and was used a lot over the recent very hot weather. The room itself has all your regular amenities you'd expect although we were pretty much only in the room for sleeping. I had breakfast, additionally at £8 a day, and was excellent and the price was very reasonable. Thank you to all the staff. A great stay.