ル フェニックス スクンビット (Le Fenix Sukhumvit 11 Bangkok)

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Saw a cockroach, only problem. Staff was great and room is what you pay for.

The hallways were dim; rooms were filthy, there was some reddish brown stains on our pillows, and the walls had black stains. Roaches running around the entire room. Absolutely horrendous.

Cockroaches in room including bed

The room was not in good condition. The staff was great and they were quick to try and make it better.

Very good

It was very good

Very good

It's not a highly rated hotel so I knew what I was getting into but there was mold in the room. Curtain were old and stiff. They don't change the bedding. Cleaning crew was friendly. Easy to get transportation at an hour of the day.

Worse budget hotel I have stayed in Thailand in over a decade. My mistake was not reading reviews before I booked. I have stayed in old hotels that are clean. This hotel is old and filthy from the corridor and into the room. Room stunk of cigarette smoke. Sheets in places were transparent. Pillows were lumpy. Writing bench sticky Chair filty and had no seat support (springs broken) Cockroach seen scurrying across the carpet at night. Carpet dirty Blackout curtains didn't fully cover either end of window so got full morning light Shower hose was leaking at head so less effective shower Shower glass clearly not cleaned Air conditioning (AC) panel damaged so could only turn AC on and off. AC noisy. The positives;, the AC actually worked. The receptionist was helpful. I strongly recommend you find alternative accommodation.

This would have to be the most deceiving hotel i have ever booked through hotel club. It was dirty,mouldy and the towels and linen were throw away at best, There was no spoons for coffee or anything and the overall condition was terrible....Breakfast wasn't too bad ..Your window to see out was filthy and about 450mm wide by 1m high ....should send prisoners here when the jails are full