Hampton Inn Raleigh/Cary

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We’ve stayed here many times. It’s very convenient to our family in the Lochmere subdivision. The staff is great and very accommodating. The hotel is not new, but very comfortable and a hot breakfast is included.

We had a great time for the short time we were there. The only downside was the pool was out of commission. We did however know that prior to so not an issue. The staff was super friendly and very accommodating to our request

Fine place to stay.

The room was clean. Breakfast was great. Love a hot breakfast. Parking was close. Staff was friendly.

Underrated hotel. Friendly and helpful staff. Clean rooms, good water pressure, the AC was nice and cool, and the location is very convenient. No issues with this place. Highly recommend

We've stayed here several times. Easy access from highway but in quiet area. Nice rooms, good breakfast. Good Restaurant next door. Sherril at guest check-in is always pleasant and helpful. No complaints. Note: pool is closed.

Staff was extremely nice and helpful. Breakfast was grate

Everyone was absolutely delightful. Very helpful and knowledgeable about the area. Rooms were clean well kept. Breakfast was always good and well served. There is a Walmart next door for convenience and Raleigh and downtown Cary are only 15 mins away. Will definitely stay again if in the area!

Breakfast was awesome!!

Unfortunately, our experience fell well below the standards I have come to expect as a Hilton Honors member. Upon entering our room, we immediately noticed a strong mold/mildew odor that persisted throughout the room. Additionally, we found pubic hairs in the bathtub, what appeared to be bodily fluid staining on the bedding, and bugs crawling on the floor. These conditions raised serious concerns regarding the cleanliness and sanitation of the room. We reported these issues to the front desk and requested a room change. However, we were informed that the hotel was fully booked and that no alternate accommodations could be arranged. To further compound the situation, we later learned that the swimming pool had been drained and was unavailable for use. This was not disclosed during booking and was one of the amenities that influenced our decision to stay at this property. The following morning, the property’s power went out at approximately 9:00 AM, preventing us from showering before departure and eliminating access to most breakfast options and other basic services. While I understand that power outages can occur unexpectedly, the outage came on top of an already disappointing and unsanitary experience. I recognize that individual issues can arise at any hotel. However, the combination of the room condition, inability to relocate us, unavailable amenities, and loss of essential services significantly impacted our stay