ジャズ ホテル ペナン (Jazz Hotel Penang)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Staff courteous, but check in rather slowl. Room dimensions good A little abstemious in provision of drink sachets. Towels could be replaced as showing its age

Room key didnt work, cleaner let me in. Rather than send me a new key up, i had to go down. No juice in bar, could if got from another bar or restaurant. Card reader in bar not working had to send porter to room to pay. Pool bar unattended. Room service pizza terrible and cant put on room charge and again card reader issues.

Great hotel , very modern and clean Superb location , close to local restaurants 👍

Very nice room, very friendly staff. Good bars and restaurants nearby

The check in was very slow. The parking is a hassle, have to go to the front desk the validate the touch and go card everytime before going out. The worst experience is with the towels provided in the hotel, they were mostly yellowish (was white towel before) and a few even go a strip of blood stain on it. The facility is very nice, the room is nice and the bed is comfortable. I hope they make the improvement the the towel and parking and much much faster check in process. Thanks

Jazz Hotel Penang is new and nicely located by the sea side. However, the quality and service of the staff need to be urgently upgraded. The counter staff (an Indian lady named Nitriya) showed an cold face and unwelcoming attitude in handling the checking in. My credit card was charged without a word of informing me though I am standing right in front of the counter. The cafe served cold parties, fruits that precut and stored in cooler. Coffee machine was out of order, ran out of bean without restored. The staff in uniform (a man and a lady) played around at the counter, blocking the walk path. I have to wait until they stopped chasing each other in order to go to the washroom.

Spacious rooms, wonderful breakfast, and excellent roof top pool and large quiet bar to sit in and read during the day.

Overall is good but 2 single beds don't have a chair or coffee table to relax or enjoy a cup of tea.

Convenient ,walking 5 mins walk to opposite supermarkets. 2 single beds don't have a sitting chair or small cofee table .

My bath towels smell so so badly