リターン トゥ パラダイス リゾート アンド スパ (Return to Paradise Resort and Spa)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

RTP is a good resort in a good location on the south of Samoa. The 2 restaurants have good options. We stayed in a garden view room which meant our outside area was quite minimal in comparison to other room types and only provided a small 2 seater wicker chair and low table which made it challenging to play games or eat from The beach is beautiful at RTP, however if it is windy suggest checking out Matareva beach which is about 15 mins from there and quite protected

The rooms were huge and had most of what we needed to do some self catering. The gym is amazing, and good to have a pool table and table tennis for days when its a bit cold. Snorkelling not that great, but nice for swimming.

Plusses: comfy bed, large rooms, good snorkelling at low tide. Rock Pool bar for evening drinks is a cool spot. Close to the giant clam sanctuary and swimming with turtles! We biked to the clam/turtle location (4km) from RTP using the resort bikes. String band and buffet dinner night is a must do! Highly recommend. The matriarch of RTP is soooo lovely. We loved our chats with her and she made us feel like valued customers! Gorgeous lady. The daily updates sheet you get each morning is absolutely a great read with some good humour in it. We always looked forward to the daily updates. Be aware: Massage was terrible and my partner said his was very very average. Went for a hot stone massage and the stones weren’t even hot. She then proceeded to try and heat them up via boiling hot water and going in and out of the room between jugs boiling, leaving me on the bed directly under air con. Shower pressure was lacking, it would surge and a couple of times it even stopped. Breakfast wasn’t included in our accomodation when we booked via Expedia. Buffet is $45 WST or there are menu items starting at $30 WST Food prices in general were 90% of our costs while in Samoa. No other places nearby for dinner or lunches unless you hire a car and want to drive to another resort.

taff customer service is island time and island service. Be prepared to take a long while for any service to be attended to. Like wifi, cleaning your room, or having added people on your bill without consultation. Although minor, but if you are relying on wifi for correspondences, or you ran out of toilet paper, you have to wait till the rounds and the appropriate staff comes around. Also, if you are in the villas and you want to call reception, be prepared to wait till 8am because before that they are not working if you need something urgently. However, my family enjoyed the cultural shows, the beach, the bar services, the various activities which was very eventful. Never a dull moment.

Nice property, lovely staff, big rooms with air con. Great location.

Beautiful location with little beach and rock pools for exploring. Pool was dated and unappealing. Great bar on the waters edge with sunset views. Buffet dinner and show was overpriced and boring. Did offer some free activities like crab racing, movies and church excursions. Room was ok but had no ambience and was dated with some things needing replacing like our rusty clothes airer. Food and room expensive for what we got and that was without breakfast included. Did get a small welcome drink on arrival.

Be prepared for an instable wifi if you want to connect with outside families and friends or colleagues. Customer service can be challenging. Spa was the highlight and the food was the best of the three hotels we stayed prior to Return to Paradise. Breakfast was delicious and always fresh local fruits. The beach was an icon to capitalise on.

On arrival I paid for our accommodation and was charged in Samoan Tala my booking was in NZD. When I checked my bank account the next day I found I had been charged substantially more than the amount confirmed in my booking. I raised the issue with reception and was told they would investigate. After receiving no response to a follow up email to reservations I eventually contacted the General Manager who resolved the issue promptly. Before our stay I was asked if we were celebrating a special occasion. I advised that it was my birthday and requested that my group be booked into the cultural night and dinner on our first evening. I confirmed this again at check in and was assured the booking would be made. However when we arrived there was no booking for us. It also made me question why guests are asked about special occasions if there is no intention of acknowledging them. My birthday was eventually recognised but only after I raised my concerns with the General Manager about all the issues we experienced so it did not feel genuine. The accommodation is tired and not worth what we paid. Many of the staff seemed disengaged, ordering food or drinks often meant waiting an hour or more with some orders forgotten altogether. The food was often disappointing. The rooms were not serviced daily and when they were the service usually consisted of little more than replacing the towels. The highlight of our stay was the stunning beach and the wonderful group I travelled with.

Great resort option! We chose this place because it advertised nice pools and great beach front/reef to snorkel at. We got more than we bargainined for- starting with the lovely staff, very helpful and friendly- we didnt know at the tim eof booking but RTP is samoan owned and run. Great food, we enjoyed the Sunday lunch buffet with live music and other trip to the restuarant. Awesome bird life all around the resort. Super apacious rooms, we were in a garden view room- where you could see the ocean as well. We enjoyed plenty of time by the beach and in ther water. snorkelling is BEST around low tide. It was nice to have water filling stations around the resort. Highly recommend

Return to Paradise was pretty amazing! We were there to celebrate our daughter's 10th birthday, and they made everything really special. During the Saturday show, the band and the audience sang to her, and people were randomly wishing her a happy birthday for the remainder of out trip. The weather was unusually poor most of the time we were there, but the spa and other amenities more than made up for it. The show on Saturday night was fantastic; it was easily the best we have seen in our 18 months in Samoa. The room was significantly bigger than we expected, and had a cooktop and dishes, which was a pleasant surprise. All of the staff were so kind and friendly, and the beach and other surroundings were breathtaking. 10/10, we would love to be able to visit again.