ホリデイ イン エクスプレス スラバヤ センターポイント by IHG (Holiday Inn Express Surabaya CenterPoint by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The room I’m in not as clean as expected. I can see visible dust in some part of the desk, bathroom and carpet. There is stain in our bed cover. The staff is helpful and the breakfast is good. Gym facility is good, the locations is great Overall is an alright stay

Floor still had hair, but the place was overall nice and conveniently close to street food, mall etc and pretty good location

The location was great ... far enough from congestion but close enough to walk if needed. Night food markets down the street. Good variety at breakfast. Only issue was room cleaning was before 10am.

Staff is very attentive, kind, and helpful. Hotel is otherwise not in good condition. The public spaces and restaurant are nice and in good condition. However, elevators are very slow. Hallways and rooms are old and not in good condition, disappointing for IHG brand. The bathroom is old with rust on the fixtures. Only given 2 towels and they are gray, stained, and smell bad. One of the bedside tables appeared to be falling apart. Bed was okay. AC not very strong. Only positive was the service provided by staff. The hotel is otherwise in poor condition and not like other IHG brand hotels.

The overall stay is good, the staffs are friendly and accomodating, the service is good, breakfast great. It just a tiny details like the pillows I think is a bit overdue, the shower head that keep falling down when I was showering. I choose this because it close to my parent house and there are arrays of choice foods around the hotel. Close to BG junction, TP and Tunjungan street.

it was a good stay

Love everthingelse except my room. Should have selected superior room rather than a standard one. The standard room I was assigned to seem to have depleted. No changing room because hotel was on busy week. Breakfast were awesomeeee. The resto even prepared us 'take away' brealfast ad we checked out during early hour of the morning (2 AM). Room service Excellent.

Well Surabaya is my hometown I grew up ; my husband little bit older than me and he is 79 year old ( he is Disabled) , but he enjoy stay and greet staff Thank you very much Dwi & Roger 🙏🇮🇩🇺🇸

Central location, and easy to access to major part of Surabaya, staffs are friendly and would recommend if your looking for a quick budget stay in the city.

Good stay