アンダーズ ドバイ ザ パーム バイ ハイアット (Andaz Dubai the Palm, by Hyatt)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Had a stay-cay last weekend. The hotel is old, but very well maintained. I had a suite which had a partial see view, but was very well appointed. The main reason i would book again was the staff at reception. They were extremely friendly and helpful.

Everything was good

Just a great property and place to base yourself something for everyone; the beach and pool good thought it wasn’t sand rather gravel. Roof pool excellent as was spa

Overall, the stay was average, but there were several issues that affected the experience. Valet parking is only available during certain hours. If your car is parked by the valet in the evening and you need to leave before 8:00 AM, you may have to search for your car yourself. The room was clean, but it had an unpleasant odor. There were very few staff members at the help desk, which resulted in long wait times in the lobby. Although breakfast was included, it doesn't start until 8:00 AM. Guests with early morning flights are likely to miss it, making the included breakfast of little value.

Best experience ever

Breakfast was choices for all tastes, nothing was too much trouble, all staff was amazing and extremely friendly, there was building work all around the area, but you wouldn’t know it! Excellent!!

Stay was ok. The rooms are nice and clean. Breakfast is a bit disapointing as the options are limited. The main concern is about the swimming pool area with a lot of construction work (that obviously nobody mentioned during booking or checkin) and thus associated dust and noise during the day! With a huge close area, the number of available sunbeds around the pool is ridiculously low. Customer service is also not as per Dubai Standards. We lost Fins and board at the pool and despite multiple calls and requests for update there was no profesionnal response or follow-up like they never really checked. I'm still waiting for promised callback but it looks like this is not a concern to them that items mysteriously "disapeared". Really disapointed and i'm not recommending.

Very well maintained property, excellent amenities and humble staff. Great location. Would definately recommend

Breakfast is delicious and fresh! Room is clean and big. Sopping Mall across the street. Staff is very helpful and friendly.

Corner room with balcony is a good option. A nice hotel but we felt overpriced unless there’s an offer on by Hyatt off. Dining area needs a revamp. Don’t bother with the buffet evening meal as it’s not particularly good & is expensive for the quality provided. There are a number of decent beach facing restaurants facing the beach too the right of the Andaz. Overall our stay was good but not great.