ラ スペツィア バイ ザ ファースト (La Spezia by The First)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Our stay was great.Our room was large and clean.We had access to several towels. The merchant responded to our request immediately via whatsapp. Cleaning was done daily and in a timely fashion. It was questionable if the ac was working, but we did have a fan in the room that was great. There seemed to be construction going on outside the windows so the windows were sealed off with no natural light into the room. That being said, we were out for most of the day so that wasn't a big issue for us. Overall, our stay was good and the room was very spacious.

The room was amazing, we got to stay in 302 which was the corner room and it had a great view of the town and the plaza. The bed was comfy and the space was nice for us Americans that are used to bigger spaces. 😅 Would stay here again if we come back to Italy. They were also doing maintenance upkeep on the building while we were there. It was nice to see them keep up with a historic building like this one.

High quality room! About a 20 min walk from La spezia centrale. Fridge is wall mounted and very small, but close to food and city center and made for an easy leaping off point to Cinque Terre. Great balcony!

The most wonderful plays city every thing it is yous in love

I’ve received an email from Expedia informing me where to go for the check-in. The location is NOT where the apartment is, but in a restricted area. I would have needed a permit to reach the place for the check in. Did not get any and when asked for help, the staff via WhatsApp was rude. Via WhatsApp I’ve received different information on how to access the apartment. I will receive a ticket because I went to their offices for check in!!!! Also, I’ve asked for WIFI password and the answer via WhatsApp was: we already gave it to you. What manners are these???!!?? Anyhow, be ready for bad assistance and bad A/C.

Very stressful and disappointing experience with this property. Despite the listing stating that check-in was available in person between 7:30 AM and 7:30 PM, the host contacted me via WhatsApp, asking for personal information without any prior notice or confirmation through Expedia. I asked multiple times to continue communication through Expedia's chat, but the host ignored those requests and insisted on using WhatsApp — which goes against Expedia’s own safety guidelines. Even worse, the host completely stopped responding to messages and phone calls the evening before my arrival (well within the advertised reception hours) and did not reply until late the next morning. This left me feeling unsafe and unsupported in a foreign country, and I had no choice but to book a different accommodation last minute. No traveler should be put in that position. I don’t recommend this property to anyone looking for a safe and reliable booking experience.

Excellent accommodation

Was a great property, located right by the harbor and shops.

it is not a hotel, it is a rental apt with no staff on site

Not comfortable