ソル、メリア プ クア (SOL by Meliá Phu Quoc)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Great resort. The beach area could be set up better for usage. The location is a little far from downtown and needs a taxi ride to get there. But the property and room was wonderful. Breakfast was fantastic! Would stay here again for sure in a relaxing setting.

Let bed our

This is a lovely resort with a fantastic pool with amazing views and four restaurants to choose from. All staff being so friendly and attentive. Stand outs for us were concierge, Snow and Det always looked after us at breakfast. All inclusive package was great value. We booked a room with a private pool entrance with was lovely too. Would definitely stay here again.

Overall, our experience at the hotel was mixed. On the positive side, we managed to check in an hour early, the staff were polite and helpful, and we enjoyed the pool and beach. Breakfast was quite good as well. On the downside, we had an issue at the hotel’s restaurant called “Kitchen.” We ordered a salad that came with only three prawn crackers while there were two of us dining, so it wasn’t enough. When we asked for just a couple more crackers—something that costs basically nothing—they refused and said it wasn’t allowed unless we placed another order for a salad. As my partner’s job is a food and beverage manager we know the cost is negligible, and expected more flexibility, especially from a five-star hotel. Later, they even offered to send the crackers up to our room, which didn’t make sense because we needed them with our meal at the time, not later.In summary, the hotel is nice and the staff are respectful. At breakfast the manager did apologize for the break down with communication.

The resort is further from the main attractions and looks like it's not quite developed due to the construction happening out front. The rooms look tired. More care should be dedicated towards the maintenance of the walls, doors, and other spaces in the room. The taste of the food offered at the breakfast buffet was mediocre. The staff were mostly helpful and kind. The overall experience was okay, but do note this is a 20-minute ride away from Sunset Town.

Lobby staff are nice and supportive, but the room's condition is not well-maintained, it looks quite old now.

The staff was very nice and helpful.

the buffet is amazing . the pool and beach too . sunset are wow

Clean, beach, swimming pool, nice staffs .... overall very good.

I wish the bathroom tub is less slippery and lower. This hotel has superb breakfast buffet. Beautiful swimming pool.