Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Great resort the food was pretty good overall. A bit of wait with the “first come first serve”, but the quality of food makes up for it. Customer service was great. My only complaint is that my room did not have hot water for 3 mornings back to back, also I’m not sure why they took away irons and ironing board from the rooms, steamers are not as efficient. Also check out was out 12 and I was a few minutes over and was being rushed out and reminded of a 50$ fee for one hour over.

Family- friendly

Overall the resort was lovely, I just wish there was better food. For someone who doesn't eat pork, your choices are always limited

Everything was great. The staff was super helpful with anything I needed. My kids can’t wait to come back.

Nuestra estadía en el Hotel Dream fue excelente. Todo el personal fue muy amable y atento desde nuestra llegada hasta el último día. Las instalaciones estaban limpias, la habitación era muy cómoda y la comida estuvo deliciosa. La ubicación es perfecta para disfrutar de las playas de Cancún. Sin duda, fue una experiencia maravillosa y esperamos regresar muy pronto. ¡Muchas gracias por hacer nuestras vacaciones tan especiales!

We traveled to this resort with a group and booked two rooms. For half of our stay, we were upgraded to Preferred Club, which was a nice bonus. Overall, this is one of the nicest resorts we've stayed at in Cancun. The property is beautiful, spotless, and very well maintained. The staff was consistently friendly, attentive, and helpful. Our rooms were spacious, comfortable, and had gorgeous views. Our only real disappointment was the food. It was very hit or miss, and the buffet was probably our least favorite of any all-inclusive we've visited. The desserts, in particular, were unusual and generally not very appealing at any of the restaurants. We had kids ranging from 5 to 13 years old with us, and they all had an amazing time. There were plenty of activities to keep them entertained throughout the trip. Overall, we had a wonderful stay. If the food were improved, this resort would be hard to beat. We'd definitely consider coming back.

Rooms, staff and food were great. Would definitely recommend and return!

Overall, not bad and a good choice for families, but there are several areas that need improvement. The resort is very family-friendly, and we enjoyed our stay overall. However, the restaurants and bars were disappointing. The main swim-up bar (Mermaid Bar) was consistently understaffed, with what appeared to be only one bartender working throughout the day. I honestly never managed to order a drink there. The bartender seemed overwhelmed, rarely made eye contact, and often didn’t acknowledge guests waiting at the bar. Even after standing there for quite a while, I was never able to place an order. The drinks I had elsewhere at the resort were also below average. Another downside was that you cannot order food while at the pool. Every time my kids wanted lunch, I had to walk over to Tides, order food to go, and carry the plates all the way back to the pool myself. I never imagined I’d be delivering lunch to my kids at an all-inclusive resort. It completely took away from the poolside experience and felt like a major inconvenience. Most of the restaurants were only open on alternating days, and reservations were not accepted (except for the hibachi restaurant). As a result, expect to wait around an hour for dinner during peak times. The hibachi restaurant technically takes reservations, but they open at 1:00 PM and are usually fully booked within a minute. If you want a reservation, be prepared to refresh the app and count down from 12:59 PM. Otherwise, you will most like

Just a great place over all

The beach and pool were beautiful. Everyone was so friendly and helpful. Best vacation ever!