マカティ シャングリ・ラ マニラ (Makati Shangri-La, Manila)

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Our stay at Shangrila was lovely. The staff were very helpful and polite, and we felt welcome at every point of our stay. All the staff went above and beyond to accommodate us. The location was perfect with multiple excellent restaurants and shopping mall and stores close by. Everything was were walking distance. The amenities and access to certain services in Shangrila were amazing, but there was a few issue with our room. Namely, our shower door had a problem closing. I requested an updated remodeled room, instead we got the oldest room and like has not been updated since the 1990s. This was requested early in advance prior to our arrival. However, the staff and location made up for it. We would happily stay here again, if they guarantee the room will be the remodeled one!

A washer and dryer available for their guests would make this stay 6 stars

Everything was above and beyond. We wanted to stay longer. We’ll definitely come back.

Everything was wonderful. There was not enough entertainment, ie music.

Great Hotel, very enjoyable

The property is a little dated but otherwise still a great stay.

Clean room and many breakfast selections

The warmth of the Filipino people is the hallmark of what makes this country so attractive to travelers. And, at "The Shang" as the locals call it, it's exemplary. From the moment you step into the lobby, the greeters who open the door always have a smile, and their eyes shine with a welcoming expression that's incredible. The lobby is traditional and classic in style so it caters to multiple generations. Normally, I prefer a more contemporary look, but I really felt at home there. I loved the gym and the pool. I got extra help from on site trainers while I was doing a workout off my personal trainer's app, and they facilitated machine set ups and ensured I was using proper technique. This type of attention was truly 5-star. The spacious room had a gorgeous view of the city skyline and was kept in tip top condition by housekeeping. I enjoyed the copious breakfast buffet and sipping martinis in the lobby bar with talented, live entertainment. I would go back in a heartbeat and highly recommend this Shangri-La.

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My stay was excellent. I will certainly staying at the Shangri-la Makati when I visit Manila again