メッソーリ スイーツ (Messori Suites)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This place looked great on paper — very nice aesthetic, welcoming vibe, and the private room with rooftop access sounded perfect. Unfortunately, the reality was far from it. On our very first night, we walked into a puddle in the middle of our room. A torrential downpour had leaked through the rooftop straight onto our floor — not exactly what you want to discover when you’re unpacking and worried about your belongings staying dry. But the real dealbreaker was what happened later that night: the entire room lost power while my girlfriend was just blow-drying her hair. Annoying enough on its own — but far worse was learning that after 8:30 PM, the place is essentially abandoned. No staff on site, no way to get help, no emergency contact. We tried everything and ended up scribbling a note at the front desk, only to spend the entire night in the dark until someone finally fixed it at 8 the next morning. For a property that markets itself as welcoming and comfortable, being left stranded like that was beyond disappointing.

They give us the room on the first floor.too much noise for everyone to walk in. No one is at night you need to call. WhatsApp's number if you need anything. I didn’t feel comfortable at all I will not recommend it at All. Plus the windows shades don’t close at all. You have all the lights on your room.

Impeccable style and comfort

The staff was very accommodating. We enjoyed the breakfast and the room was comfortable.

We had booked a suite and we were given a standard room, with no explanation. I would like to be refunded for the difference. There was no staff available to check us in when we arrived. Our room was accessed even though we had our do not disturb sign clearly posted. It was removed and placed inside the room. Overall, extremely unhappy with the lack of privacy.

We had the Suite and it was absolutely stunning! Very clean and spacious room with an amazing bathroom! The room has a steam shower room which was great! The staff were also very friendly. We liked chilling in the garden in the evenings. Overall, we would definitely stay here again!

Safe and a quiet location, about 15-20 minute walk to the tourist areas and landmarks. Room was spacious and very modern, the hotel was very clean and it smelled very nice. The breakfast was good (10 euros per person, was told $8 but then we got charged $10) and the breakfast area was really cute.

Messori Suites is a top quality hotel/motel premises in Florence. Secure building with high end spacious rooms. Only real issue is lack of nearby parking. Would stay again.

We had booked here because the reviews had suggested it was quiet and one of our party has a disability that is triggered by a lack of sleep. The room was nicely furnished, but very noisy due to it's proximity to the road, the front door, and the reception. We saw the potential for noise on arrival and asked if it was possible we be moved to a quieter room. Without looking at the bookings we were told by the receptionist that it was not possible as all the rooms were full. Over the next couple of hours (from inside our room) we proceeded to hear the receptionist check in many further guests. It is possible of course that these guests were being checked into different types of rooms, and they had no further rooms of the type we had booked. But I wanted to leave a review to let others know that there is a lot of noise in some of the rooms, and the hotel is unlikely to be able to accommodate a change in arrangements. Other issues included an ant infestation in the room, and a lot of single use plastic.

Messori Suites was a perfect accommodation for visiting Florence. It was beautifully appointed - modern rooms with a beautiful balcony overlooking a garden area. The location could not have been any better. There was a public parking garage nearby for our car, but the location allowed us to easily walk to all the important sites in Florence - we were probably 15-20 min walking from the Accademia. We would definitely stay here on a return trip!