ホテル雲井 (Hotel Kumoi)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Excellent location, easy parking, even in summer/June a few restaurants within walking distance are open. The onsen especially was wonderful to have on site, and of course the ropeway is next door. Highly recommend, would stay again.

Authentic room, super experience,

Just lovely. Not overdone. Simple, comfortable, relaxed, and relaxing with a wonderful breakfast and welcome tea. The staff are so nice, the service exceptional.

Sounkyo is a quaint little resort town with not much in the way of facilities, but this hotel helps make up for that. They provided dinner and breakfast so I didn't have to worry about finding a restaurant in the freezing cold. They also have a hot spring, a place to chill and play billiards, and even a movie showing every night in which I regrettably could not partake. I also stayed during Sounkyo's Ice Waterfall Festival, which was marvelous and a bit different from the other winter festivals I saw in Hokkaido. It costs money to enter but if you leave you can re-enter so long as you flash the postcard they give you (that's your ticket). That really helped when I was hurting from the cold and needed to duck back into my hotel to eat and warm up. I can definitely recommend this place in the winter and I'd gladly stay again if I ever visit again in any other season.

Our stay in the Kumoi has been nothing but great. Cozy rooms, beautiful lobby, clean onsen and lovely staff. We had both, breakfast and dinner, which always were delicious and prepared with care. We were told that there was wifi in the lobby only, but we had no problem connecting on the second floor. Would recommend!

Our stay at kumoi was fantastic, the staff are so friendly and helpful, the room was very clean and the Japanese style bed was great. They even sold us discounted cable car tickets for the mountain, which is only about 100m away..Unfortunately we were very disappointed with the local town though. In the whole town there was only 2 open restaurants and 1 cafe that only opened at 12. It was not very good for western travelers wanting a nice dinner or early breakfast. It looks like a ghost town in summer.

The breakfast and dinner was amazing!! Staff spoke very good english and were very helpful. Very close to the ropeway, about 2-3 mins walking distance. Really enjoyed my stay!

+ The staff speaks excellent English, much better than most hotels in Tokyo. + Nearby river whispers at night make you sleep soooo good. :)

We were attracted to the hotel because of its modern look. However, the entire stay was a disappointing experience. The onsen was nice and clean, but the water temperature was nothing close to what onsen temperature should be. A dip in the bath tub could be hotter than their onsen. A staff came by to look into the water temperature, but unfortunately, not able to fix the issue in time (while we were there). We ordered the dinner set too along with our stay, and unfortunately the dinner was pretty bad too. Nothing of those typical Japanese ryokans dinner that you'll typically expect. To make matters worse, throughout our dinner, there was a group of really loud and rowdy guests, talking loudly at the lounge area, which was just beside the dining hall. And when we tried to feedback that to the staff, they just gave a "nothing I can do about that" expression, not even an apology. Overall, a very disappointing stay, and boy were we glad we only stayed one night.

Nice and easy walk to the waterfall. Two ways about 2 hours leisurely walk.