Sheraton Dallas Hotel

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Very good, clean downtown restaurant with an excellent store with breakfast food, excellent coffees and teas. Our bar waitress was superb. Sports bar had plenty of TVs for the World Cuo

Pool area was clea. A bar would be nice in the summer nar the pool.

Great!

The check-in process took almost one hour. I arrived at the hotel at 6:20 pm, went to the check-in desk, and finally saw someone around 8 pm. Finally went to the room to get my suitcase on the floor at 8:30 pm. Looking at the mob line-up (with many receptionists), I asked a hotel employee if this is usual or just this particular time slot, something I should avoid getting away for 30 min or one hour to come back to. Two different employees told me that the World Cup and some group check-ins are taking time. They were neutral, not recommending I go away, and not telling me that it would be a long line, more or less the same as later at a major airport's security line. The receptionist told me that it is the largest hotel in Northern Texas with over close to 1,900 rooms, and the situation is always like this. I did not expect this. I was lucky I did not have a business appointment lined up in the evening. I would have liked to know in advance.

This hotel was great. Wonderful location, clean property, helpful staff, great breakfast, & great parking.

Everything was great!!!

The added “resort fee” billing was unnecessarily confusing. Compared to surrounding venues, drinks their bar were overpriced.

Staff and rooms were both wonderful

It was a comfortable stay, it’s a great hotel with lots of amenities.

The hotel was not to expectation especially with such a high cost. Many amenities like the elevators seemed outdated and improperly maintained. The TV in my room had a giant crack down the middle of the screen and the bathroom was not the most clean environment.