ザ ソーシャル ハブ ベルリン (The Social Hub Berlin)

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Excellent hotel with friendly and professional staff. Great location for exploring Berlin. Room are clean and nicely furnished as is the rest of the hotel.

Clean room, great location and friendly staff

The A/C did not work. The staff would not come to the room to look at it. There was record heat that day in Berlin and we could not sleep. We could not find the TV remote and told the staff about it, and again they did not come help. We eventually found it under the bed up against the wall. The shower has a flat floor with no edges to stop water if the drain couldn't handle it, and the drain was partially plugged so the shower overflowed into the bathroom which we has to clean up for ourselves. Since there was a drain issue and no one had responded to any of our concerns we checked out on the 27th. Also, there was a huge concrete support column in the middle of the room which blocked TV views from different areas. I would like a refund of at least $445.66 for this. How do I get that.

Great Hotel near Alexanderplatz. Convenient Parking in Hotelgarage. Great breakfast buffet and daily evening activities on site offered. We had a great stay

Great gym, good coffee, excellent breakfast spread even though it is a little pricey. The staff were so helpful and nice.

Very clean and super helpful staff. Great location for first timers to Berlin.

Just perfect it was our second time there

Great

Staff are really good rooms are super clean and loads to do. I could not get my room cool my whole trip. The AC was complicated and even when I asked it just didn’t work. That and baggage drop of are normally all I look for in a hotel so was disappointed it didn’t really work.

Amazing value and great location!!!