ザ ヘラ プレミアム ホテルズ (The Hera Premium Hotels)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Dirty

Very far away Subway station, There is very nosy area, I'm not recommending

Other than the cigarette smell in the room all other things were fine.

Horrible Stay — Unsafe, Dirty, and No Internet I would never recommend this hotel to anyone. The area is very bad — full of garbage and stray dogs barking all night. We asked for a smoking room, but there were no non-smoking rooms at all. The bathroom had mold, the bed and box were dusty and uncomfortable, and there was no internet connection during our entire stay. The shower only had cold water, and even when we explained everything to the staff, they didn’t help. It was a terrible experience unsafe, dirty, and not worth the money.

Its was like 2 room suite, it's has everything fridge, microwave, electric kettle, best part was 2 ac a one each room. Good enough to keep the entire apartment Cool.

The staff is very unwelcoming and unhelpful. He doesn’t want to help at all.I have to clean the microwave before using. Door knob is falling off. Looks like the hotel is ready to shut down.

Property was good and well maintained. Good size apartment with all necessary amenities including heating etc. Its located inside an industrial area close to a highway. However, if you are on short stay to catch next flight then remember its nearly 25km from Sabiha Cokcin Airport. So if you are a family of four adults with 4 large bags of luggage then expect to pay very high large taxi costs to and from Airport as there were no other commute options nearby for us. There are no food options at property. You may order via online food app. There are shops 10-15 minutes walk away.

I was happy with the rooms sizes and the good air conditioner, the price was very good in istanbul, the area was quite and parking bays was available, but during 5 days stay no onè come to clean the rooms or provide any towls or tissues. The stuff were friendly but reluctant to help you to solve your problems, for example when i arrived i needed to connect my UK mobile pluge to charge my phone butwas not able because it was different from UK. Altogether, i was happy to spent my 5 days there however was a bit from shopping centers.

The rooms were absolutely terrible, I am so disappointed and dissatisfied in my stay. The room is unbelievably dirty. The beds were filled with hairs and stains. The service was also terrible. Everything in the rooms were filthy. I do not recommend at all to anybody. Worst experience ever. Couldn’t sleep comfortably knowing the whole room was in filth and hairs.

Everything is super