Alam Ubud Culture Villas & Residences

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Property is very well maintained and in excellent condition, Bali has a lot to offer and was little scared to book it and found to be an excellent choice , 5 on 5 for the staff here and how they treat you . Would highly recommend this property anyone .

It was a fantastic stay! The villas are beautiful and the staff is extremely friendly. It felt like a tropical paradise. I would definitely return if I come back!

Very nice service fantastic place so beautiful resort. I’m high recommended to stay here

It's a unique experience that may not be for everyone. It offers a glimpse into the local lifestyle and provides an intriguing experience.

Wonderfully nested in beautiful natural surroundings. Generous breakfast and nice pool.

Staff very welcoming.. made our trip relaxing.. staff cleaned our room everyday which is a bonus and gave us a free complimentary massage which was one of the best massages ive had and very much needed with all the activities we did..going to miss the smoothie bowls for breakfast

If you are looking for a place to get away from it all and relax then this is it. The property is away from the hustle and bustle and provided while we were there a very quiet atmosphere with very few distractions. The setting by the rain forest is lovely and tranquil and the staff are very helpful and respectful. However, this property is quite a way out of the Ubud centre, around 30 minutes by car. There is no shuttle as advertised and a round trip is approx AUD $25 during the day and $35 in the evening. There is no full spa as advertised, but very lovely massages are available in your villa. There is no swim up bar functioning and the only cold alcohol in the mainbar is beer. There is no snack bar as advertised. Also the property is built on a steep slope and some of the villas are a considerable climb up and down many flights of steps that even a mountain goat may have trouble with.

Great place to stay and huge area to live at for the week! Great staff & lovely pool

Alam Ubud, like many properties appears to have been hard hit by covid and it's taking sometime to get back to having full facilities. That being said, the property is looking tired. The bed was comfortable and the staff was very accommodating. The breakfast was ok but it was not offering a shuttle to Ubud which is 15-20 south of the property. A cab would be 130k IRP. The spa was not open although they do provide in room massage( was ok but had better). Overall, it was quiet for the most part but I think I would try another property that was closer to Ubud.

Very disappointing stay. Almost no facilities were open. Spa, yoga and restaurant were closed. Free shuttle to Ubud center was also not available, which was the main reason we chose this stay given it's in the middle of nowhere. They have since removed this free shuttle in Expedia listing after we complained, but it's still advertised in other sites. It was difficult to get a ride hailing service willing to pick us up. We tried a few times around noon for about an hour before getting a driver assigned. They also had major ants issue. Pool of dead ants in the bathroom, giant ants keep appearing in any room. They used pesticide heavily, and also on the pillows! Very strong chemical smell and bad for direct han contact. It's also difficult to sleep at night because of loud tapping sound from animals in the jungle, at a rate of 5 taps a second, only at night. It's nice to hear bird chirping in the morning though. I get that they’re probably just starting to open again after Covid closure, but they need to set the right expectations for guests. If you’re advertising that you have all these kinds of facilities and activities offered, guests might be booking because of them. They didn’t do much to compensate us for the false advertisement and the bad experience we had. So this villa is for you if you: don’t mind living with lots of insects, can sleep through gunfire tapping sound, don’t mind spending the rest of your stay in your room.